PMO Resource Manager

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Great opportunity within our PMO Technology team
• Staff Travel Benefit from Day One
• 2 x Permanent roles working at our Mascot Campus (hybrid working options available)
  
  

The PMO Resource Manager will work across various functions within PMO Technology to support domains across key areas including resource management, capacity planning, demand management, prioritisation, and portfolio management.

Working with senior stakeholders in each Domain, this role is essential for managing a large and complex portfolio of technology investments at Qantas, ensuring rigorous and consistent financial oversight and governance across each project Domain, and to allow for competing priorities to be planned and managed efficiently.

As a part of PMO Technology, this role is highly visible and instrumental in providing enablement, governance, standardisation and control services to the broader Technology organisation.

Key Responsibilities

• Manage resource capacity and allocation across domains, ensuring clear visibility and control of current and future project demands.
• Maintain a resource profile and utilisation tracking to ensure optimum use of resources across projects.
• Monitor and update stakeholders on project timeframes and resourcing.
• Overseeing capacity planning and provide overall coordination support across domains.
• Propose, evaluate, analyse & execute process optimisations.
• Track new onboarded contractor costs against agreed Tech Panel rate cards.
• Oversee the onboarding and offboarding of resources.
• Build and maintain strong relationships with key stakeholders, including Heads of, Project Managers, third parties, and strategic suppliers.
  
  

You’ll Have

• At least 6 years of experience in a PMO role.
• Strong analytical and problem-solving skills.
• Strong resource and project management experience.
• Experience of risk and issue management.
• Proven people management expertise.
• Excellent relationship management skills with the ability to build effective working relationships with internal and external stakeholders.
• Proven ability to influence key stakeholders at different organisational levels and collaborate with senior leaders and the broader technology team.
• Strong negotiation and influencing skills to effectively address even the most resistant stakeholders and challenging situations.
• Excellent written and verbal communications skills.
• Proactive, and able to deal with ambiguity, complexity and confidential information.
• Highly self-motivated, with strong time management and the ability to deliver under pressure.
• Bachelor’s degree or appropriate practical experience
• Experience with Clarity portfolio management suite of products (desirable)
  
  

Be a part of something special – get in touch today.

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 
  
  

Applications Close: Tuesday 22 April 2025