UI/UX Specialist

Introduction to the job

As UX/ UI Specialist you work as part of a team of application engineers, focusing on the implementation and maintenance of technical solutions in support of customer needs (in- and outside of IT). You'll execute complex tasks for existing and new solutions. You understand the relevant architecture and the impact of the performance on the system and understand the interests & concerns of business stakeholders.

Role and responsibilities

You’ll be engineering functional systems and solutions with a focus on scalability, automation, reliability, security and quality within one engineering team. Implements customer integrations and improves the customer experience. Performs root cause analysis of production errors, resolves issues, designs procedures for system troubleshooting and maintenance, and builds tools to reduce error occurrence. As UX/ UI specialist, you’ll:

• support the collection of business requirements using a variety of methods such as interviews, document analysis, and workflow analysis to express requirements clearly & succinctly and connect solution context to business context. You support and contribute to the documentation of "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required
• Produce multiple concepts and prototypes to design digital products/ services.
• Engineer new and existing applications by analyzing and identifying areas for modification and improvement. Engineer new routine applications to meet customer requirements. Deliver defined features, functionality, or outcomes from a designated part of the engineering program, selecting the best available approach within established systems. Understand and incorporate best practices.
• Design and perform applications tests and responds to user emails to monitor, diagnose, and correct issues.
• Monitor, identify and correct defects to maintain fully functioning applications software and list potential solutions for requirements. Produce accurate reports for others by collecting data from a variety of standard sources and putting it into standard formats. Completes a range of operational tasks per runbook.
• Executes the guided control measures on Information Security (e.g., encryption), Data Management (build low-complex defined trusted dataset), Business Continuity (e.g., test back-up) and Regulatory Compliancy (e.g., privacy, retention, SOX). Propose solution to Security Experts about security risks or problems
• Act as mentor towards more junior colleagues and contribute actively to competence development
• Act as regional operational business partner supporting business in efficiently executing their business processes, incl supporting them in defining IT improvement. Provide support to regional key users for incidents and questions, including if required escalation to IT support partners and vendors. Provide support to global and regional project initiatives; from design review through testing and deployment, including training.
  
  

Education and experience

To help us tackle the technical challenges we face, you’ll need experience working on high-tech products and with complex processes. As UX/ UI specialist, you’ll need:

• Bachelor’s or master’s degree in an area such as Industrial Design, Human-Computer Interaction, Information Science, Psychology, or Engineering with more than 5 years of professional UX experience
• Experience with the design of complex business-to-business or enterprise applications
• Experience with agile/scrum/DevOps
• Experience with moderating participatory design/co-creation/design thinking workshops
• Experience with Miro and Figma
• Experience with Material Design
• Experience with Big Data & Data Visualization
  
  

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills:

• Ability to plan work and deliver on agreed goals independently
• Ability to collaborate effectively with other disciplines
• Ability to coach fellow UX designers in their work
• Ability to deal with resistance and convince others of the value of UX
• Ability to balance short- and long-term goals, to compromise and to adapt way of working
• Ability to work under time pressure and rapidly changing conditions
• Fluent in English, verbal and written. Profound knowledge of Dutch is a plus
  
  

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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