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Manage wired and wireless network access infrastructure; and support Data Centre network operations
- Administer and support network infrastructure including network routers, switches, wireless access points, WLAN controllers, AAA servers and encryptors
- Respond and diagnose tickets related to network access and performance issues
- Service and close support tickets to relocate or add client endpoints' wired network access
- Service and close support tickets to resolve client endpoints' wireless access
- Troubleshoot, triage and resolve client endpoints' 802.1X authentication/authorization access issues and escalate, if necessary, L2 and L3 issues
- Monitor availability of network access and provide immediate response and/or investigation to system alerts
- Troubleshoot and assist with root cause analysis of incidents replacing failed network components
- Support and perform routine automation tasks to ensure compliance for secure configuration, configuration backup management and routine firmware upgrades/updates
- Manage operational activities and implement changes
- Track network equipment support lifecycle, procure and support refresh activities to project closure and payment
- Track equipment maintenance support agreements and telco circuits contracts, procure contract renewal and make payment
- Support project teams in the delivery of wider IT services
- Standardise and provision cable interconnects for network access and Data Centre
- Respond and attend to alerts to resolve UPS and PDU faults
- Work with contractors to replace faulty rackmount UPS and PDU for Network Comms Rooms
- Interface and coordinate with Facilities Management for M&E issues (air-con, electrical, fire safety) for Network Comms Rooms
- Escort external vendors/contractors for network related activities
- Create and maintain clear and concise documentation of the environment
- Maintain up-to-date documentation on rack layout and cabling interconnects
- Manage and maintain up-to-date inventory control
- Perform periodic inventory audits and review
- Adhere to organisation procedure to retire obsoleted equipment
- Singaporean only
- Diploma or Degree holders with 1 to 2 years of working network experience in management of LAN and WAN environment
- Preferably with formal technical certification such as Cisco CCNA
- Experience in scripting and programming with network automation tooling on Ansible, Python, Terraform, GitLab is a plus
- Strong customer service orientation with good communication skills
- Self-motivated with attention to details
- Ability to work independently and effectively in a team environment
- TCP/IP, Ethernet, VLAN, Spanning Tree, 802.1X, HSRP/VRRP, 802.11x Wi-Fi static routes, OSPF, EIGRP
- Good working knowledge and hands-on experience in network administration and support of
- Cisco routers and switches
- Cisco Wireless Access Points
- Cisco Wireless LAN Controllers
- Cisco ISE (Identity Service Engine)
- Network monitoring solutions such as CheckmK
- WAN and Internet access services
Key Skills
Ranked by relevance
wireless
routers
wan
lan
network administration
terraform
switches
ethernet
ansible
python
gitlab
ospf
vlan
wlan
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- Posted
- Apr 08, 2025
- Type
- Full-time
- Level
- Entry
- Location
- Singapore
- Company
- Jobscentral
Industries
Human Resources Services
Categories
Information Technology
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