JR Fullstack Technical Support

Employee Applicant Privacy Notice

Who We Are

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

Junior Technical Support

We are seeking a talented Production Support to join our dynamic team in the support area. The ideal candidate will have at least 1 year of experience working with Java and SQL. This is an exciting opportunity for someone passionate about IT and eager to grow their skills in a collaborative environment.

Responsibilities

• Collaborate with cross-functional teams in support.
• Receive tickets from customer requests, review them, and route them to the appropriate department.
• Participate in code reviews.
• You will have a 2-month training period to understand the products and the business.
  
  

Requirements

• Advanced student or graduate of Systems Engineering, Computer Engineering, among others.
• Desirable 1 year of experience working with Java and SQL.
• Excellent problem-solving skills.
• Ability to work independently and in a team environment.
• Strong communication skills.
• English Advance Level (Desirable).
  
  

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

Galileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.