Process & Service Engineer – Networking & Connectivity
Travel: Occasional short business trips abroad
Languages: Fluent in English & Dutch (written & spoken)
Are you a detail-oriented professional with a passion for high-performance networking and reliable IT service delivery?
We’re looking for a Process & Service Engineer to join our Networking & Connectivity team. Your role will be pivotal in ensuring the stability, security, and scalability of our network infrastructure. From managing daily operations to driving process improvements, you’ll help us keep things running smoothly behind the scenes.
Key Responsibilities
- Oversee the network domain, with a focus on LANs, WANs, firewalls, proxy services, remote access, and network security.
- Provide architectural insights and contribute to modernizing the network landscape.
- Handle incident management, ensuring SLAs are met and business users are kept informed during outages.
- Coordinate and execute change management activities across network services.
- Establish and optimize IT service management processes, ensuring compliance with internal practices and driving continuous improvement.
- Work closely with managed service providers, internal technical teams, and stakeholders.
- Maintain budgetary discipline across service operations.
Essential Technical Skills
- Strong hands-on knowledge of Cisco enterprise routing & switching
- In-depth understanding of TCP/IP, DNS, DHCP, and core network protocols
- Experience with Checkpoint UTM (firewall, IPS, web filtering)
- Broad knowledge of VPN technologies
- Familiarity with Broadcom/VMWare SD-WAN deployments
- General awareness of cybersecurity best practices
Key Attributes
- Master’s degree in IT, Computer Science, or a related field
- A positive mindset and a problem-solving approach
- Proven team player with excellent communication skills
- Understanding of IT service management frameworks (e.g., ITIL)
- Enthusiastic, curious, and driven – we value attitude as much as experience
- Relevant certifications such as CCNA, CCNP, ITILv4, or CompTIA+ are a strong plus
Key Skills
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- Posted
- Apr 10, 2025
- Type
- Contract
- Level
- Mid-Senior
- Location
- Bruges
- Company
- Parallel Consulting
Industries
Categories
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