NOC Engineer

Description
Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.
Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.
We are looking for an NOC engineer 24/7 to join our team.
📍 Work location - Ukraine
Responsibilities

Respond to incidents according to playbooks
24/7 customer support (8 hours long shifts)
Network, Infrastructure, Applications monitoring, and issues troubleshooting
Metrics, Alerts, and Incidents analytics to finetune algorithms and thresholds
Maintaining and documenting monitoring solutions
Contribution to infrastructure automation and internal NOC tools development

Requirements

At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
Hands-on AWS cloud experience
Confident Linux OS knowledge
Network troubleshooting and configuration
GIT and scripting skills with either Python or Bash
Web applications architecture understanding
Monitoring tools (Prometheus, Cloudwatch, etc.) and principles
Upper-intermediate English language proficiency
Great customer service and confident business communication skills
Strong troubleshooting and problem-solving skills, drive to prevent incidents
Be innovative, learn new tools and best practices
IaaC: CloudFormation, Terraform knowledge - advantage
CI/CD: Jenkins, ArgoCD - advantage
Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

Benefits

Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
International work environment
Referral program – enjoy cooperation with your colleagues and get a bonus
Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
Wellbeing and professional coaching through Oliva Health
English classes
Soft skills training

Country-specific benefits will be discussed during the hiring process.
Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

Key Skills

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