Senior Scrum Master

Senior Scrum Master - Hybrid, Dublin

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About The Role

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.

We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.

We are looking for an experienced Scrum Master to join our team. The ideal candidate will have a proven track record in facilitating Agile practices and ensuring the successful delivery of projects. This role requires a deep understanding of Scrum principles, excellent leadership skills, and the ability to foster a collaborative team environment, you will play a pivotal role supporting our internal teams through User acceptance testing and also defect management. 

Primary Responsibilities

• Collaborates with multiple teams, Product Owners, and Scrum Masters to ensure team members can articulate a clear, compelling product vision aligned with portfolio vision
• Collaborates with Product Owner and leadership to assure product and portfolio backlog/roadmap health and capital process navigation
• Coach and guide teams in holding themselves accountable to consistently, sustainably, and predictably deliver value to customers, using data metrics as driver.
• Monitors and guides teams in holding themselves accountable to deliver high-quality built in with a security built in.
• Works with teams and Technical Product Owners (TPM) to measure progress/health using Agile methods, influencing improvement in key indicators (e.g., MBOs, velocity, capacity utilization, WIP and quality)
• Works with multiple teams to promote an environment of continuous improvement and innovation, particularly with respect to DevOps (e.g., automation, cross-functional teams, active monitoring), coaching others in conducting in-depth conversations regarding obstacles and opportunities
• Working with leadership to support demand/capacity management/forecasting for multiple teams/products (e.g., velocity, high-level estimations, release planning)
• Serves as a resource to others
  
  

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in

Required Qualifications

• Bachelor’s degree or equivalent experience
• Strong proven experience in Agile team management & facilitation or a similar role
• Strong experience with Agile tools (Rally, JIRA, VersionOne, etc.) and practices
• Solid understanding of Agile methodologies, including Scrum, Kanban, and SAFe
• Well versed in process development, coaching training and facilitation experience
• Proven experience of facilitating teams in a deadline driven environment
• Experience demonstrating organization skills
• Previous experience managing and prioritizing several deliverables
• Proven excellent communication, leadership, and organizational skills
• Proven track record of successfully managing large-scale, multi-application software programs
• The ability to work effectively with cross-functional teams and stakeholders
• Proven team player with collaborative skills
• Ability and passion to continuously learn new Tech skills
• Ability to be flexible and work with ambiguity in a fast-paced, changing environment
  
  

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved.

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