-
Norwegian Refugee Council

ICLA Database Officer Ukraine Odessa (for internal candidates only)

Norwegian Refugee Council
Ukraine · Full-time · Entry

Job Description

This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

  • Background The ICLA - Information, Counselling and Legal Assistance programme delivers legal aid in Ukraine to internally displaced and conflict-affected persons on legal identity, IDP registration, housing, land and property (HLP), employment law and procedures and access to essential services. Capacity building initiatives with key stakeholders are also implemented to strengthen the institutional response on legal protection.
  • Role and responsibilities The ICLA Database Officer will be responsible for data management, data analysis and reporting for the ICLA programme in Ukraine, in line with NRC monitoring and evaluation and data protection requirements. The ICLA Database Officer will manage ICLA database, supervise data entry processes, ensure data cleaning and produce internal and external reports across area offices in Ukraine. The ICLA Database Officer will also support the transition to NRC Kobli legal case management module in coordination with ICLA Digital Transformation team and Area Offices teams.

Generic responsibilities

  • Ensure adherence with NRC policies, tools, handbooks and guidelines
  • Manage ICLA database, supervise data entry and data cleaning processes
  • Provide technical guidance and capacity building to ICLA teams and partners
  • Prepare internal and external data reports
  • Contribute to monitoring, evaluation and learning ICLA activities
  • Support the transition to NRC Kobli legal case management
  • Promote and share ideas for technical improvement of database management

Specific responsibilities

  • Perform day-today maintenance of ICLA database
  • Supervise data entry and data cleaning processes
  • Support project participants allocations in coordination with ICLA Project Manager
  • Produce internal data reports at area level and country office level (ex. global output reporting and Treporting)

and external data reports (ex. donors and cluster reports)

  • Support data collection and processing exercises
  • Together with ICLA PM, review and integrate data provided by ICLA implementing partners
  • Contribute to outcome monitoring activities with provision of ICLA data
  • Support the roll out of the Kobli legal case management module in coordination
  • Provide technical guidance and training to ICLA field teams and partners
  • Promote data quality control
  • Ensure database back up and data archiving
  • Collaborate closely with ICLA and MEL teams at area offices and country office level
  • Perform other tasks related to data management at the request of a line manager
  • Competencies
  • Professional competencies

Generic professional competencies:

  • University degree in information technology, computer science, statistics, social sciences or any other related field of study
  • Minimum 2 year of relevant experience in a similar position
  • Documented results related to the position’s responsibilities
  • Interest in humanitarian work, IDPs context and legal aid programmes
  • Previous experience in data management and reporting
  • Previous experience in working in complex and volatile contexts

Context/ Specific skills, knowledge and experience:

  • Experience with digital data collection tools (ex. KOBO Toolbox)
  • Advanced Microsoft Excel skills
  • Experience with data management systems, including CRM - data driven software solutions
  • Knowledge of monitoring, evaluation and learning (MEL) processes, with a focus on data analysis and reporting is an asset
  • Good understanding of data protection rules and regulations
  • Fluency in written and spoken Ukrainian / Russian
  • English knowledge is an asset
  • Behavioral competencies
  • Handling insecure environments
  • Working with people
  • Coping with change
  • Planning and delivering results
  • Communicating with impact and respect
  • Analyzing

This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.

Key Skills

Ranked by relevance

data analysis excel crm
Login to Apply
Posted
Apr 07, 2025
Type
Full-time
Level
Entry
Location
Odesa

Industries

Non-profit Organizations

Categories

Information Technology

Related Jobs

3 roles aligned with this opportunity

View all jobs
View Job Details
SOS Children's Villages International
Related

Data & Reporting Analyst  

2026-05-13

Full-time
Not Applicable
Austria
Non-profit Organizations
Information Technology
View Job Details
Displayr
Related

Security & Compliance Lead

2026-05-15

Full-time
Mid-Senior
Australia
Non-profit Organizations
Information Technology
View Job Details
microagi
Related

Software Engineer (Internal Tools)

2026-05-21

Full-time
Not Applicable
Germany
Robotics Engineering
Engineering