Senior Data Analyst

About Us

At ubank, we want to empower the digital generation to be more successful with money. Think of us more as a daily money companion. One that brings together the ability for customers to see their money in one place, with smart features and real-time insights designed to help them get ahead.

With ubank, our customers can discover what it feels like to save more, see exactly where they’re spending and own their own home faster. In short, we want to help them achieve real momentum with money.

Your Why

1. You are a driven data professional with a passion for using insights to drive smarter decision making and an improved customer experience. You are curious, a problem solver and are excited by the art & science of delivering powerful insights.
2. You will have deep expertise in defined scope insights (e.g. what’s the profile of Call Centre callers or who should we target for a Campaign) .
3. You have deep experience in PowerBI, being able advise the D&A team on best-practices and provide reporting that can drive Ubanks decisions .
4. You have experience in building machine learning models to optimize customer experience (e.g. churn, lead scoring, cross-sell) but developing PowerBI best-practices is a key focus in the short-term .
5. You have a passion for driving data driven decision making and ensure the successful delivery of analytics projects.
6. You enjoy building relationships with stakeholders and partnering across your business to create valued outcomes.
7. You want to join a growing team and play a key role in the transformation of data and analytics delivery for a rapidly-growing, digitally-native business.

As a Senior Data Analyst, You Will Have

• Technical expertise in Power BI and building datasets to support self-service visualisation tools
• Deep expertise in defined scope insights (e.g. who should we engage in an email campaign)
• Strong business acumen and excellent communication skills and experience working with a range of technical and business stakeholders.
• Experience in developing machine learning models
• Strong problem-solving, organisational and time management skills.
• Technical expertise in analytic tools such as SQL, DBT or Python to extract meaning from complex data sources.
• Demonstrated experience in the discovery, exploration and analysis of large and complex data sets, preferably including financial services data.
• A disciplined approach to managing quality and priority.
• Demonstrated experience in building robust analytical assets and pipelines (automated or repeated processes and general-purpose view/table structures supporting analytics/insights).

Desirable

• Previous work experience with the Databricks platform (highly desirable).
• Previous insights experience at a Consultancy, Data Vendor or Agency (highly desirable)
• Experience in code mgmt. tools such as BitBucket, Jenkins and GitHub (highly desirable)
• Experience in financial products or insurance sectors (desirable).
• Experience working in the Marketing (ideally) or Product or Call Centre domains
• Experience working with Digital data (ideally Google/Tealium but Adobe etc OK) Analytics)
• Experience in Customer Journey Analytics

Nice To Have

• Practical experience of data preparation, transformation and modelling techniques including Data Vault and Kimball/Inmon

What will stand you apart from other applicants is if you have:

• Consultancy experience, especially with Data specialist consultancies
• Data Vendor or Agency experience
• Experience with Databricks, Snowflake, Coalesce, DBT

Why Ubank?

• Hybrid working model - with 3 days in our central Sydney CBD office located above Wynyard station.
• Highly collaborative and positive culture.
• Strong internal development & growth opportunities.
• other fantastic benefits to support!

Our Values

• Delight the Customer - We put the customer’s best interests at the forefront of everything we do. We believe financial success will follow customer success.
• Agile and Brave - Constantly collaborating in new ways to create something genuinely innovative.
• Value Each Other - We respect everyone’s contribution, embracing a common goal and championing individuality.
• Frank and Authentic - A high performing team who say what we mean and mean what we say to create a strong team culture.
• Show Up - We bring our passion, positivity, and sense of fun every day to embrace the challenges of changing the banking game.

Our recruitment team is standing by, ready and eager to connect with you and answer any questions you might have. So why wait? Apply now with a CV and let's see where this exciting opportunity takes you!

With this role being permanent, we require the successful candidate to have permanent residency or citizenship of Australia or New Zealand, and to based in Sydney.

We are proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. When you apply, please tell us the pronouns you use.

We acknowledge the Gadigal of the Eora nation as the Traditional Custodians of our local area.