Scrum Master

As a dynamic multinational tech company operating in 50 countries, we drive innovation, create projects that shape the future, and greatly enhance quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate!

Currently, for the new Seargin project, we are looking for a Scrum Master:

Role: Scrum Master

FTE: full-time

Contract: B2B

Sector: pharma

Location: ON SITE from Mississauga, Ontario, Canada

Contract Duration: long-term

Languages: Excellent English

Recruitment Process: 2 stages

About the position:

As the Scrum Master, you will be a servant leader who empowers the Scrum Team to deliver high-quality products by facilitating collaboration, removing impediments, and fostering a culture of continuous improvement. Your expertise will be instrumental in driving innovation, optimizing processes, and delivering transformative solutions to support our mission of advancing healthcare through cutting-edge technology. Join us in shaping the future of pharmaceutical manufacturing and making a meaningful impact on global healthcare.

Responsibilities:

● Facilitating the Scrum process, ensuring that all Scrum events are effectively organized and conducted.

● Coaching the Development Team and the Product Owner on the principles and practices of Scrum, helping them understand their roles and responsibilities within the framework.

● Serving the Scrum Team by removing impediments to their progress, ensuring they have the resources they need to succeed, and protecting them from external distractions.

● Ensuring that the Scrum Team adheres to the values, principles, and practices of Scrum.

● Resolving conflicts within the team and facilitates constructive communication and collaboration among team members.

● Encouraging a culture of continuous improvement within the team and the organization.

● Acting as a liaison between the Scrum Team and stakeholders, ensuring that stakeholders understand the progress of the project and providing transparency into the development process.

Who you are:

● Bachelor’s degree in computer science, information systems, or a related study

● 5-7 years of experience as a Scrum Master in Agile software development environments, with a deep understanding of Scrum principles, practices, and methodologies.

● Demonstrated leadership abilities, including the ability to lead by example, motivate team members, and inspire a culture of self-organization, collaboration, and continuous improvement.

● Strong problem-solving skills with the ability to identify and address complex impediments and issues hindering the team's progress.

● Conflict resolution and negotiation, with the ability to handle challenging situations and foster constructive dialogue among team members and stakeholders.

● Experience in effectively managing relationships with stakeholders at various levels of the organization

● An asset is at least one Scrum Certification like scaled certification (SAFe 5, SCRUM Master), PSMI, AGILE PMConsultant (SPC), or other advanced Agile certifications

● Strong verbal and written communication skills, including conveying complex ideas clearly and effectively, facilitating meetings, and influencing decision-making.

User training

● Maintain training materials and user guide

● Support product owner and superuser

Requirements:

● Practical experience: 5+ years of experience in IT business analysis/consultancy or similar role.

● Domain knowledge in supply chain management, logistics, manufacturing, or QA, preferably in healthcare industry

● Hands on experience in SAP as advanced users or functional experts

● Experience in data analysis and tools such as BI, SQL, Database, Tableau.

● Basic understanding of such compliance requirements as GxP, Validation, IT security, GDPR etc.

● Familiar with IT system development methodologies, especially Agile.

●Experience in Scrum master role desirable. Soft and business skills:

● Excellent problem analysis and solving skills.

● Good communication and interpersonal skills.

● Good documentation skills.

● Attention to details.

● Time management: ensure assigned tasks are completed on agreed due dates.

● Innovation, keen to learn new technologies or business functions, be creative in finding solutions to requirements or problems while ensuring compliance with applicable procedures and standards.

Additional info:

● Linguistic and communication skills - the ability to put thoughts into words

● Practical knowledge in scope of business analysis area for IT solutions

● Analytical thinking ability, collecting requirements, creating use cases, modeling business processes, conducting workshops techniques

● Knowledge of issues related to the usability of systems/ application

● Good ability to elicit and define requirements on many levels (User requirements, functional and non-functional requirements)

● Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements

● Managing and working with stakeholders in order to understand business needs

● Defining and setting the scope of the project/release/sprint

● Practical knowledge of requirements definition techniques (use cases and scenarios, user stories, acceptance criteria)

● Practical knowledge of analytical artifacts (process modeling, process mapping, conceptual and logical modelling, data dictionary, requirements modeling, business rules, decision tables, etc.)

● Translating requirements into specifications, ability to use precise technical language, creating high-quality documentation

● Ability to anticipate potential problems, determine and implement solutions, strong problem-solving skills . Ability to influence decision making through analysis

● Good understanding of agile software development processes and principles; understanding of waterfall processes and differences between the two approaches,

● Knowledge of Scrum framework and roles

● Requirements management throughout their lifecycle, ensuring requirements are tracked and traced, the ability to manage changes in requirements effectively

● Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements

● Curiosity and analytical thinking, ability to ask the right questions, ability to challenge requirements and business process

● Good knowledge of techniques of workshop facilitation

● Demonstrated ability to work independently as well as a member of a team

● Knowledge of UX aspects and how to collaborate with UX specialist, knowledge of User-Centered Design process

● Understanding the customer experience, prototyping and designing basic wireframes

● Ability to plan, organize and structure work, ability to estimate and deliver tasks within scheduled dates

● Ability to lead the team (organize & coordinate work)

● Ability to share knowledge and train others Working closely with developers, testers, solution architects etc.