Project Manager

Implementation Project Manager (Marietta, Georgia; Alpharetta, Georgia; Coral Springs, Florida; Hagerstown, Maryland)

Job Overview:

Optomi, in partnership with a leader in the financial services industry, is seeking a highly experienced and strategic Implementation Project Manager to lead large, complex enterprise client programs within our organization. Based in their Marietta, GA office (or one of their alternate on-site locations), the ideal candidate will be instrumental in executing end-to-end enterprise implementations and overseeing high-impact client projects. The ideal candidate will bring deep experience in project/program management within the payments or merchant acquiring industry, combined with strong leadership and mentoring skills. The ideal candidate will work closely with senior management, internal cross-functional teams, and external partners to drive alignment, efficiency, and success across strategic client engagements.

Responsibilities:

• Lead and coordinate major custom client implementations, ensuring strategic alignment across projects within a program.
• Develop and maintain detailed project plans, tracking scope, milestones, risks, schedules, and resources.
• Collaborate with internal teams and external stakeholders to ensure seamless project delivery.
• Mentor and guide Program Managers, Project Managers, and Implementation Advisors.
• Build and maintain strong relationships with senior-level stakeholders and clients.
• Deliver executive-level presentations and documentation throughout the project lifecycle.
• Availability to travel to client sites for meetings as required (approx. 10–15%).

Must-Have Qualifications:

• Bachelor’s degree in Business Administration or a related field (or equivalent education/experience/military background).
• 10+ years of experience in merchant acquiring or payment processing.
• 8+ years of project/program management experience, including creation and maintenance of project plans.
• Proven track record in driving complex project implementations.
• Demonstrated success in identifying and implementing process improvements.
• Experience developing and delivering executive-level presentations.
• Willingness and ability to travel up to 15% for client meetings.

Preferred Qualifications:

• PMP or Six Sigma certifications.
• Advanced degree in Business Administration or Operations.