Senior Network Security Engineer

Responsibilities

• Oversee and manage day-to-day operations of Network & Security infrastructure.
• Maintain, support, administer, and install/upgrade production network security devices, including on-call support outside of regular working hours.
• Support, administer, and upgrade various network and security platforms, including multi-vendor firewalls, VPNs, routers, load balancers, switches, security appliances, IPS, and LAN/WAN systems.
• Serve as the primary point of contact for external suppliers, logging support calls, following up with vendors and partners, and driving issue resolution.
• Manage incident, change, and problem management processes for network and security infrastructure.
• Handle network reports, backups, and configuration housekeeping tasks.
• Coordinate and provide support for on-site activities at various locations.
• Liaise with vendors and clients to plan and implement device upgrades, data center migrations, new device deployments, technology integrations, hardware replacements, and other system migrations.
• Follow ITIL best practices, including Incident, Change, and Problem Management, while adhering to organizational policies and information security best practices.
• Manage load balancing platforms such as F5 (LTM, APM, WAF, DDoS).
• Oversee security platforms including Cisco FTD, Palo Alto, Fortinet, and DDoS protection systems.
• Manage security infrastructure for Microsoft Azure and Google Cloud networks.
• Collaborate with the Information Security team to implement recommended mitigation measures.
• Create and maintain detailed network inventories, diagrams, and Standard Operating Procedures (SOP) documentation.
• Consult with clients to gather requirements, plan, and execute solutions effectively.
• Coordinate with internal teams (Windows, Applications, IT Support) to fulfill client requirements and achieve task completion.

Qualifications

• Experience: Minimum of 10 years in the field, with at least 8 years of relevant experience in network and security operations.
• Education: Bachelor’s or Master’s degree in Computer Science or a related field (or equivalent experience).
• Certifications: Relevant certifications in networking (e.g., CCNP, CCIE, CompTIA Network+, etc.).

• Proven experience and skills in a similar role, with a track record of successful operations management.
• Strong written and verbal communication skills, with the ability to convey complex technical concepts clearly and concisely.
• Motivated to learn and adopt new technologies and solutions.
• Self-driven, hard-working, and results-oriented individual.
• Willingness to work outside standard hours as required.
• Ability to collaborate effectively in both team environments and independently.
• Strong analytical thinking and problem-solving capabilities.