Product Owner (m/w/d)

Company Description

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.

We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics

Everience operates in the Benelux and internationally and has 16 sites in Europe.

The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting...

Job Description

Our client is the main public transport operator in the Brussels region. We play a key role in urban mobility and place our passengers at the heart of our digital strategy.

Context

Within the Customer division, the DCX team is in charge of digital channels for our customers:

Website

Mobile app

App Floya

CRM (Customer Relationship Management)

Open Data

DCI (Digital Customer Information)

As part of the digital transformation of the customer experience, we are looking for a Product Owner to steer the ongoing evolution.

Qualifications

Proven experience as a Product Owner or in a similar role.

In-depth knowledge of Agile/Scrum methodologies.

Ability to understand technical issues while maintaining a strong customer focus.

Excellent communication, workshop facilitation and multi-disciplinary team coordination skills.

Analytical and solution-oriented mindset.

Knowledge of the mobility or public transport sector is an asset.

Fluency in French and/or Dutch. English a plus.

Language skills

French or Dutch: excellent

Second language French or Dutch: good

English: good

Additional information:

The assignment may be renewed for a maximum duration (including the initial period) of : 880 working days.

Translated with DeepL.com (free version)

Additional Information

All our positions are open to people with disabilities