Concept Design Manager

We at Posti take care of a smoother flow of everyday life for you, companies and society while building a more sustainable future for us all with a diverse pool of professionals from mail deliverers and warehouse workers to artificial intelligence experts. As a large company, the range of possibilities we offer is huge – also internationally. Overall, we have 15,000 experts across the Nordics and Baltics. Join us to create the future Posti!

We are looking for a creative and experienced Concept Design Manager to strengthen our team!

In this role, you will be designing and developing the overall concepts for Posti’s Service Point Network, including premises and furniture, where space and environment are integrated with customer and partner experience, Posti’s brand, and cost-efficiency. As part of the role, you will also be responsible for the management and coordination of the supplier network.

This role offers an inspiring opportunity to dive into Posti’s growth businesses. You will get to work on diverse projects in a positive and supportive team of experts. Your day-to-day partners will be in the eCommerce and Delivery Services business group, but you will also collaborate closely with a wide network of stakeholders.

Key Responsibilities

• Planning and developing space solutions for the service point network including self-service concepts
• Designing and developing furniture for the service point network
• Creating cost-effective and scalable solutions that account for future development needs
• Reviewing, managing, and updating contracts within the supplier network
• Collaborating with various stakeholders and interfaces to ensure cohesive concept design
  
  

To succeed in this position, we hope that you have:

• Relevant studies and at least 3–4 years of work experience in furniture and spatial design
• Technical skills in using systems such as AutoCAD
• The ability to combine visual design and practical solutions to meet business needs
• Understanding of and practical experience in developing customer, partner, and employee experience
• A proactive and adaptable working style – you are motivated by change, continuous learning, and achieving results
• Excellent organizational skills – you can manage multiple projects simultaneously and work efficiently even under pressure
• Willingness to travel – you should be ready to travel between our different locations when needed
• Good collaboration and negotiation skills with various stakeholders and service providers
• Understanding of Posti’s services and products
• Excellent in spoken and written Finnish, fluency in English; Swedish is considered an advantage
  
  

Why should you join us?

With us, you will be part of a company whose operations impact the daily lives of millions of people. We have grown into an international logistics expert that employs around 15,000 people in the Nordic and Baltic countries. We are constantly developing new technology, and we are pioneers in our industry in building a more sustainable future: we have set the ambitious objective of operating fossil-free by 2030 and be on net-zero what comes to our emissions by 2040.

We promote a diverse and inclusive work environment. All our managers undergo Caring Leader training, and together, we are building a caring work culture. Our dedication to supporting mental well-being at work has also been acknowledged with the Feel-Good Workplace label in 2025. With us, you will also have an excellent opportunity to develop your career and skills through diverse tasks, development projects, and training programs.

As part of our employee benefits, we offer comprehensive occupational healthcare through Mehiläinen, Epassi benefits for culture, sports, and commuting, an excellent gym and group exercise classes at our Ilmala office, and lunch at a discounted staff rate. You will also get to participate in events offered by the Posti Group’s occupational well-being foundation, such as wellness courses, concerts, sports events and amusement park days.

We work flexibly in a hybrid model, combining office and remote work. At the end of this year, our headquarters will move to Postitalo in the heart of Helsinki. In this role, you will have the opportunity to work in Helsinki, Lieto, Tampere, or Oulu – you can choose the location that best suits your needs.

For more information about this position, please contact Service Point Management Lead, Sanna Lankosaari (+358503457141 / [email protected] ) on Tuesday 15.4 between 11–13, on Wednesday 16.4 between 11–14 or on Thursday 17.4. between 14–16.

The Recruitment Process Is As Follows

• Phone discussion with the hiring manager
• Interview with the hiring manager (face-to-face or via Teams)
• Suitability assessments or a case task
• Final meetings with top candidates
• Job offer
  
  

Is this your next career move? Please leave your application by 27.4.2025 via Posti’s recruitment system. The position will be filled as soon as a suitable candidate is found.

We value diversity, equity, and inclusion in our work community. We encourage applicants of different ages and genders, as well as persons belonging to linguistic, cultural, or other minorities to apply.

We hope to hear from you soon!

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