System Engineer

MISSIONS OF THE ROLE

• Continuous Integration and Continuous Delivery (CI/CD) Pipelines: this involves creating

automated processes for code deployment, which includes integration, testing,

deployment, and release of the software in a streamlined way.

• Infrastructure Design and Architecture (IaC): this requires development and maintenance

of infrastructure through code for better version control and consistency. It includes the

execution of scripts for automatic setup, configurations, and deployments.

• DevOps Tools, Trends, and Best Practices: this task involves staying updated with the

latest DevOps technologies and trends, applying best practices for software

development, integration, and delivery, and exploring new tools for improved efficiency

and productivity.

• Collaborate: this requires working closely with various internal teams, including software

developers and IT security to ensure the quality and stability of software releases and

operation processes.

• Automate: it involves using technology to automate repetitive tasks to increase efficiency

and reduce the risk of human errors in tasks such as software server configurations, and

system updates.

• Optimize: this includes working with network, application, and system performance

metrics to identify areas for improvement and applying changes where necessary to

optimize system performance.

• Documentation and Audits: this involves maintaining documents related to the

infrastructure and configurations, as well as participating in audits to ensure consistent

and reliable infrastructure. Record keeping of completed tasks, issues resolved, and

unique system configurations are also included.

• Monitoring, Analysis, Reporting: this primarily involves continuously tracking and

monitoring system and network performance. It includes analyzing these metrics,

identifying potential issues, and generating reports detailing performance, uptime, and

any issues faced.

• On-call Rotations: this involves being part of a rotation system to provide 24/7 support for

critical systems, ensuring the immediate resolution of any system failures or disruptions

irrespective of the time it occurs.

• Incident Response and Troubleshooting: this involves responding promptly to IT incidents,

identifying their root causes and implementing effective solutions, and troubleshooting

any hardware, software, or network anomalies to minimize downtime and ensure smooth

operations.

• Carry out other duties as assigned by the Head of IT Operations or his Deputy. These may

include participating in special projects, assisting in system upgrades, and contributing to

initiatives.

REQUIRED SKILLS

• Qualifications / diploma(s): Bachelor's degree in IT Systems or equivalent

experience.

• Technical Competencies:

- Comprehensive knowledge of network protocols and security.

- Proficient documentation abilities.

- Expertise in Orchestration, Automatic Provisioning, Containerization, CI/CD

and Cloud architecture.

- Familiarity with OpenShift and strong networking abilities are an asset.

• Languages: French and English fluent. Any other language is an asset.

• Specific skills:

- Strict commitment to quality and security protocols.

- Detail-oriented with a methodical approach.

- Exemplary team player with strong collaborative skills.

- Robust technical and analytical acumen

• Core competencies:

- Analytical mindset

- Organizational fluency

- Client service mindset

- Self-development

- Decision making

- Organization skills

- Stress management

- Results driven

- Strategic vision