Network Technician

🔍 What we are looking for

The Software Team​ at Smartex is committed to pushing the boundaries of technology to create innovative solutions for the textile industry. We are a diverse and international company with a strong mission to make a positive impact on both our industry and the planet. We are seeking a highly motivated and skilled Network Technician to join our team and contribute to our mission. If you're passionate about building and maintaining high-performance VLAN/WLAN networks, solving complex connectivity issues, and working hands-on across various customer environments, we’d love to hear from you.

👇Responsibilities

• Network Design: Design VLAN and WLAN network deployment plans tailored to different types of existing infrastructure to support Smartex’s solutions.
• Performance Monitoring: Evaluate and monitor network performance, identifying and resolving bottlenecks to ensure high availability and service efficiency.
• Troubleshooting & Support: Provide technical customer support, troubleshoot issues, and ensure continuous service availability across multiple customer sites.
• Collaboration: Work closely with customers' IT departments, internal installation teams, and engineering to validate and deploy robust networking solutions.
• Hardware Management: Source, validate, and configure network equipment (routers, switches, access points, etc.) compatible with Smartex’s ecosystem.
• On-Site Interventions: Regularly visit customer facilities to install, support, and validate network deployments and configurations.
• Documentation: Write clear and accurate reports on network activities, interventions, and performance metrics.
• Innovation & Optimization: Continuously seek improvements in network setup and processes, contributing to the scalability and robustness of our infrastructure.

🛠️ Skills & Experience

• +2 years of experience as a network technician or a similar role.
• Educational background in Computer Science, Computer Engineering, or equivalent technical training.
• Proven expertise in configuring wired and wireless networks across multiple devices.
• Strong diagnostic, analytical, and problem-solving skills.
• Good knowledge of LAN/VLAN/WAN networks, TCP/IP protocols, and network technologies.
• Experience with network hardware and common troubleshooting software.
• Excellent communication skills and a collaborative mindset.
• Experience writing activity and intervention reports.
• Fluency in English, both written and verbal.

🎁 Our Perks

• Career Progression
• Employee Stock Options
• Diverse and Talented Team
• Fast-Paced Environment
• Impact on the World
• Remote Work
• Work with Senior Management