PS Team Leader / Technical Team leader

We are seeking a highly motivated and experienced Professional Services Team Leader to lead and oversee the planning, execution, and delivery of technical projects and integration processes. In this role, you will be responsible for managing the integration of third-party partner products and data into the client platform, while also providing ongoing technical consultancy and support to both internal and external stakeholders.

Responsibilities:

Lead, mentor, and manage a team of professional services engineers accountable for a diverse range of products
Foster a high-performance culture by empowering your team, promoting growth, and supporting career development
Oversee all technical aspects of partner onboarding operations, including planning and managing successful launch and operational cycles
Collaborate cross-functionally to troubleshoot and resolve technical issues across our products and services
Drive end-to-end technical projects by facilitating effective collaboration between different departments
Act as a customer advocate internally, working closely with product management, data, R&D, business, and sales teams to ensure successful project delivery
Provide valuable input into product development and prioritization based on partner feedback, business needs, and identified improvement opportunities
Design, develop, and maintain internal tools to enhance operational efficiency for the Professional Services team and other departments

Requirements:

Proven experience as a Professional Services or Technical Account Management team leader, preferably within an ad-tech industry
Strong understanding of internet and mobile technologies, including expertise in:
REST APIs, HTTP, JSON, XML
Server to Server, Client to Server Integrations
Debugging tools such as Fiddler, Charles, Postman
Advanced proficiency in SQL and Microsoft Excel to analyze large-scale data and write complex queries
Programming skills in Java/JS/Python/Fullstack development
Excellent project management skills with the ability to lead cross-functional technical projects
Strong communication and interpersonal skills, with experience working in remote and cross-functional environments
Demonstrated problem-solving abilities with a customer-first mindset
Self-motivated, proactive, and comfortable working in a fast-paced, dynamic environment
Fluent in English

Would be a plus:

Knowledge of the Real Time Bidding programmatic advertising ecosystem, including DSPs, SSPs, Exchanges, SDKs
Familiarity with Android and iOS platforms
Experience contributing to product improvement based on technical and operational insights

What we offer:

Help and support from our caring HR team
20 days of vacation
The exchange of experience and work with talented colleagues
Last but not least - valuable compensation for your efforts

PS Team Leader / Technical Team leader

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