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Queensland Government

Team Leader

Queensland Government
Australia · Full-time · Not Applicable

The Team Leader Will Be Appointed By The Chief Executive As a Government Assessor Under The Victims Of Crime Assistance Act 2009 (Section 128). This Position Reports To The Executive Manager, Financial Assistance And Will

  • Perform functions as required under the Victims of Crime Assistance Act 2009.
  • Lead a multidisciplinary client focused team in an evidence-based decision making and results driven environment.
  • Drive motivation and innovation in team members.
  • Manage processes and resources to ensure the timely assessment of applications for financial assistance in line with legislative intent.


Key Responsibilities

  • Manages a multi-disciplinary team in the achievement of results, operational outcomes and performance measures, using sound business judgment and initiating and directing remedial action as required.
  • Provides authoritative analysis and advice on complex operational process and policy issues relating to administration of the Victims of Crime Assistance Act 2009 and provides leadership and direction to a multi-disciplinary team of administrative law decision makers who undertake complex evidence-based decision making in accordance with this Act.
  • Undertakes complex evidence-based decision making relating to the provision of assistance under the Victims of Crime Assistance Act 2009.
  • Leads the delivery of business and service improvements through the effective and efficient management of Victim Assist resources, policies, processes and systems.
  • Identifies broader factors, trends and influences that may impact on output, work quality and timeliness of services.
  • Leads and motivates an organisational culture that values and rewards collaboration, innovation performance and the positive contributions that staff bring to Victim Assist and its' clients.
  • Builds and maintain relationships with a range of internal and external stakeholders, including other departmental business units and the non-government sector, to create opportunities and improvements ensuring the effective and efficient delivery of Victim Assist services.
  • Assist the Executive Manager, Financial Assistance with financial, human resource and performance management activities including establishment management, workforce and succession planning, coaching, mentoring and staff supervision.


Role Specific/technical Skills

  • Supports others to embrace and operate within legislative and policy frameworks that guide everyday practice (demonstrates sound governance).
  • Promotes integrity in the management and use of processes and resources, ensuring others have the information and training they need for successful


implementation (demonstrates sound governance).

  • Analyses available data and supports others to identify essential information to uncover the cause of issues (makes insightful decisions).
  • Implements development plans with direct reports to address skill and knowledge gaps and enhance the capabilities they require for current and future roles (develops and mobilises talent).
  • Encourages mutual exchange of ideas, data and information, engaging partners as active contributors in program design (stimulates ideas and innovation).


Applications to remain current for 12 months.

Job Ad Reference: QLD/631496/25

Closing Date: Tuesday, 29th April 2025

Occupational group Justice & Legal
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Posted
Apr 11, 2025
Type
Full-time
Level
Not Applicable
Location
South Brisbane

Industries

Government Administration

Categories

Information Technology

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