Network Security Specialist

Key Responsibilities:

• Handle service requests related to network operations.
• Provide second-level incident response, escalating issues to vendors when necessary.
• Participate in problem management, including root cause analysis and continuous improvement initiatives.
• Support network service lifecycle management, ensuring efficiency and adherence to best practices.
• Assist in designing and implementing new network services and solutions.
• Manage configuration changes while maintaining accurate documentation.
• Design and deploy network management systems and operational tools by:
• Defining architecture and evaluating market solutions.
• Conducting proof of concepts and pre-production testing.
• Implementing solutions for operations, including system migrations, operational procedure definitions, and task automation.
• Developing and configuring custom tools such as web-based dashboards, databases, and automation scripts.
• Assess and enhance operational quality and efficiency through defined metrics.
• Continuously monitor and analyze network performance, proposing improvements to optimize quality and efficiency.

Required Skills & Experience:

• Proven experience in network operations within large-scale environments.
• Strong knowledge of incident management, service requests, and problem resolution.
• Hands-on experience with configuration management in enterprise networks.
• Proficiency with network management and monitoring tools.
• Solid understanding of routing and switching technologies (BGP, OSPF, VLAN, VPNs, MPLS, etc.).
• Familiarity with firewall policies and security best practices (Cisco ASA, Check Point, FortiGate).
• Experience with automation and scripting (Python, Ansible, Terraform is a plus).
• Expertise in network performance monitoring and troubleshooting methodologies.
• Experience working in multi-vendor environments (Cisco, Juniper, Fortinet, etc.).
• Strong analytical skills with the ability to resolve problems and drive service improvements.

Qualifications & Certifications:

• Bachelor's or Master's degree in Computer Science, Networks, Telecommunications, or a related field.
• A relevant networking certification (e.g., CCNA, CCNP, NSE4, or equivalent) is preferred but not mandatory.
• Fluent English (C Level) is required.

Preferred Skills (Nice to Have):

• Hands-on experience with network automation tools.
• Knowledge of cloud networking (AWS, Azure, or hybrid-cloud environments).
• Understanding of container networking (Kubernetes, Docker).