Program Manager (L&D), EU 3P Learning & Development

Description

Join the EU Seller Services organization where you will be contributing to building Europe's most trusted marketplace for Sellers to thrive locally and globally! As part of our Learning and Development (L&D) team, you will have an instrumental role in driving business performance and supporting our employees’ productivity. We are looking for a customer-obsessed and results-oriented L&D Program Manager to drive functional core-role training initiatives. You will be the voice of the learner and will ensure their needs are at the forefront of every deliverable. You are knowledgeable in adult learning strategies for performance-based outcomes. You are resourceful, enjoy working with business stakeholders, influencing without authority, using data for decision making in a fast-paced environment.

Key job responsibilities

• Become ingrained with the business, goals, challenges, inputs, tools, etc. of the EU Seller Services employees by developing strong relationships with business stakeholders
• Define, build and manage high-quality learning program roadmaps, bridging the gap between business vision and employee capability
• Manage prioritization to ensure the right solutions are built, at the right time
• Partner with and influence senior leaders, partner teams and Subject Matter Experts (SMEs) to drive project delivery
• Facilitate learning sessions and workshops for internal employees
• Continually raise the bar of our training experiences, by measuring the impact and seeking customer feedback to determine areas for improvement
• Implement data-driven improvements to learning content in a variety of modalities, including instructor-led and self-directed training
• Deliver results with little supervision in a dynamic and often ambiguous environment
• Exhibit superior communication skills including interpersonal communication, public speaking and written communications
  
  

Basic Qualifications

• Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
  
  

Preferred Qualifications

• Knowledge of procurement and source to pay methods at small and medium businesses
• Experience influencing at all levels within an organization, particularly at the executive level
• Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon EU Sarl - A84

Job ID: A2933130