CDD - Client Marketing Data & Knowledge Project Manager

This position is embedded in the Client Marketing team which is based on 4 pillars: Client Relation, Client Services, Client Insights and Client Marketing Data & Knowledge.

The Client Marketing Data and Knowledge project manager will help the Director to manage team & community. His/her role will be transversal, working very closely with team members of the Client Marketing team but also with team members of other teams such as Digital and technology. He/she will also take part of client data management projects for the Maison. He/she will also work on coordination for special events and realize monthly reports and presentations according to management requirements.

Key Responsibilities

BUDGET MANAGEMENT (30%)

Act as the reference for the CMDK team for the budget:

• Establish the annual budget, reviews and landing in correlation with management.
• Control and monitor monthly team’s T&E & Fees.
• Manage and monitor the budget on a daily basis (invoice follow-up, SAP tracking, discussion with teams).
• Manage communication with the accounting department to relay the team's needs and find solutions.
  
  

MEETINGS & EVENTS ORGANIZATION (30%)

• Prepare monthly calls with the markets: assess needs, retro-planning, consolidate presentations, distribute Q&A, post-meeting follow-up.
• Prepare all team meetings with management, managers, other teams: agenda, retro-planning, content, post-meeting follow-up.
• Manage team events planning, organization, booking, presentation, and post-event follow-up.
• Live management of the presentation from a technical point of view (ie. room testing).
• Ensure quality control of presentations (coherence & clarity of the message, aesthetic of the presentation) and participate in technical support during large-scale presentations.
  
  
TRANSVERSAL PROJECTS MANAGEMENT (20%)

FOR EACH TEAMS’s PILLAR: CLIENT DATA ANALYSIS, CLIENT DATA PROGRAM, CLIENT DATA OWNERSHIP & PRODUCT INFORMATION


• Participate in occasional missions to support the team in successfully completing projects (tool changes and testing, drafting specific content, review content, etc).
• Provide advisory and support role to the team.
• Act as the team's training referent (support teams in person and digital training, ensure proper follow-up of team training).
• Manage monthly reports and presentation for Client Marketing management and Exco.
• Support the Team on specific projects:
• Support reporting development,
• Support data project managers in documentation / set up phase,
• Collect and consolidate Business requirements from Cartier markets.
  
DIRECT SUPPORT OF THE DIRECTOR (10%)


• Manage internal and external communications redaction on director behalf (newsletters, posts, pitch decks, speeches, and presentations).
• Support and communicate with the director in decision-making, project management, and initiative implementation.
• Support the director in the annual strategic planning processes (JAV: team building, WWM: worldwide meeting, CMCM: client marketing collaborative meeting) by acting as a project manager and ensuring alignment with the team.
  
  
TEAM COORDINATION (10%)


• Participate in onboarding new hires (IT requests, welcoming, etc.).
• Implement and optimize procedures/tools (onboarding, budget, presentations, etc.) for gain in efficiency and productivity.
  
  
Job Profile

Master's degree in Business Management, Computer Sciences, Computer Engineering or related field with a proven 5 years’ experience in data management with International exposure, in Marketing, Client or Communication Analytical, organizational and synthesis skills.

Languages: Fluent in both English & French

Skills


• Strong international project management skills
• Flexibility, proactivity and independent working style,
• Client & Service Oriented
• Expertise in Luxury Retail Industry is a plus
• Solid Powerpoint presentation skills
• An analytical mindset with problem-solving skills
• Good communication, collaboration, and organizational and synthesis skills
• Knowledge of "Client" and/or "CRM" strategy and ambition in an international retail environment is a strong asset