Product Operations Specialist

Who are we?

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

Noon's fastest hyper-local delivery platform, Noon Minutes offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE, KSA and Egypt, offering thousands of products to customers in record time.

noon’s mission: Ring every doorbell, everyday.

What you'll do:

• Lead cross-functional discussions with the operations team to identify pain points and collaborate with product and engineering teams to create effective, productized solutions.
• Drive the adoption of new products/features, ensuring alignment with operational needs and goals.
• Collaborate with the product analytics team to define and set up key adoption and success metrics, ensuring clear visibility on progress.
• Accelerate product rollouts across dark stores, central warehouses, and middle-mile operations to enhance operational efficiency.
• Strengthen the product feedback loop by gathering insights, tracking performance, and driving continuous product improvements.

What you'll need:

• Bachelor’s degree or equivalent in a quantitative field
• Basic understanding in data analysis tools (e.g., Excel, SQL).
• Ability to think from a user’s perspective and prioritize user experience.
• Basic analytical and problem-solving skills.
• 2+ years of experience in product operations is preferred but not mandatory. Experience in the grocery or e-commerce industry is a plus
• Basic experience with APIs and Postman tools for testing and troubleshooting.(Good to have)
• Strong organizational skills and attention to detail.
• Cross-functional collaboration and negotiation skills.
• Experience working in a fast-paced, collaborative environment.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.