Technical Support Engineer

About The Role

We are looking for an IT infrastructure Engineer to support the local infrastructure for Iddink and also support ongoing Azure activities for Sanoma.

Key tasks

Independent support for users and devices that don't belong to Sanoma:

• Rights for applications and/or objects
• Access tag-management
• Maintaining conferencing-setups
• Reinstalling and or/update Windows devices
• small technical issues
• Support on RDS-environment
• Support on several COTS-applications
• Monitor local infrastructuur (to be migrated to the Cloud)
• Planned and unplanned maintenance
• Maintain current Azure environment
• Maintain on prem RDS-environment
• Assist in moving to Azure
• Be involved in various projects
• Create and maintain technical documentation
• Execute on/offboarding of staff
• Maintain AV-equipment
  
  

About You

• Azure experience on junior/medior level and willing to learn
• Customer service minded
• Can do mentality
• Willingness to help but still follow procedures
• Expert knowledge of RDS
• Senior knowledge of Windows/IOS
• Flexibel and willing to work out of office hours
  
  

About Us

You will become a member of the Technical Services Infrastructure team supporting the whole of Sanoma. Roles within the team are not country focused but support Sanoma throughout Europe.

Current team consist of Service Managers, Architects, Engineers.

About Sanoma Learning

How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company.

Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students.

So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential?

Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics.