PMGM / LMS Specialist

Job Title: PMGM / LMS Specialist

Job Type: Full-time

Department: Human Capital Management / IT Applications

Job Summary

We are looking for a talented and detail-oriented PMGM / LMS Specialist (Offshore) to support and enhance our Performance & Goals Management (PMGM) and Learning Management System (LMS) platforms. The ideal candidate will have hands-on experience with systems such as SAP SuccessFactors or similar platforms and will work closely with HR, IT, and global business teams to ensure optimal functionality and user experience.

Key Responsibilities

• Manage end-to-end configuration, administration, and support of PMGM (Performance & Goals) and LMS modules.
• Collaborate with HR and business stakeholders to gather requirements and deliver tailored solutions.
• Handle user management, role assignments, workflows, and permission settings within PMGM and LMS systems.
• Develop and maintain learning content, course catalogs, performance templates, and goal libraries.
• Support annual performance review cycles and training programs through technical setup and troubleshooting.
• Conduct testing, system upgrades, and UAT coordination.
• Provide user support and training materials to ensure adoption and efficiency.
• Monitor system performance, resolve issues, and manage enhancements.
• Work with integration teams to ensure data consistency between HR systems (e.g., Core HR, Payroll, etc.).
• Generate and automate reports and dashboards for HR and business use.
  
  

Requirements

• Bachelor’s degree in Human Resources, Computer Science, or a related field.
• 3–6 years of hands-on experience with SAP SuccessFactors PMGM and/or LMS or equivalent platforms.
• Experience in global/offshore support models and working with cross-functional teams.
• Strong understanding of HR processes related to performance management, talent development, and training.
• Proficient in system configuration, testing, and documentation.
• Strong problem-solving skills and ability to work independently.
• Excellent communication skills, both written and verbal.
  
  

Preferred Qualifications

• SuccessFactors certification in PMGM and/or LMS modules.
• Experience with other HCM tools or integration platforms.
• Knowledge of data privacy, compliance standards, and eLearning content formats (e.g., SCORM, xAPI).
  
  

Skills: communication,problem-solving,system configuration,integration,lms,testing,sap successfactors,hr processes,pmgm,learning