Product Owner (B2B Client Portal)

the world around us

We live in extraordinary times. Technology, society, and the job market - they’re all rapidly advancing, and opening up previously unimagined opportunities. With innovation driving the world of work even faster, many of us are left wondering: how can I find a job that works for me?

people at the heart of everything we do

Working at Randstad is unlike working at any organization. At Randstad we put people at the heart of everything we do; this goes for our clients, our talent, our employees and society. By combining our passion for people with the power of today’s technologies, we support people and organizations in realizing their true potential.

Are you our new colleague? We’re looking for a Product Owner (B2B client portal)

how you will contribute

As the Product Owner for our B2B client portal, you will play a pivotal role in Randstad's global digital transformation. You will be the voice of our customers, driving the development of a unified and streamlined client experience across 39 countries within the Order to Cash domain. Your focus will be on optimizing processes like assignments, timesheets, invoicing, and more, ensuring both exceptional user experience and technical integrity. You will collaborate with diverse teams to translate business needs into a prioritized backlog, deliver features that delight clients, and contribute to a world-class B2B platform supporting multiple services.

who will you work with

You will collaborate closely with a dedicated scrum team (including designers, business analysts, developers, QAs, and architects) to deliver the best user experience. You'll also work with fellow Product Owners and Product Managers to align on feature placement and dependencies, ensuring a cohesive product ecosystem. Your global stakeholders will be key partners in defining requirements and setting priorities, and you will act as a representative for your products across our 39 global markets.

what you will be doing

• Translate the needs and expectations of the business into a backlog of features needed to achieve strategic goals and meet requirements.
• Develop the product vision together with the product team (user research, product management, design, tech architecture)
• Helping the team define tech solutions and APIs to ensure the best experience for our clients
• Own team backlog and implementation and establishes the sequence of backlog items based on program priorities, and dependencies with other teams
• Interact with business stakeholders for requirements gathering and demos
• Collaborate to assess value, develop cases, and prioritize stories and Epics to ensure work aligns with product strategy
• Guide agile team to refine requirements into Epics and User Stories and ensure they’re clearly understood
• Drive the continuous improvement efforts to best meet users’ expectations and feedback.
• Establishes story acceptance criteria, accepts stories into the baseline.
• Functional testing of ‘done’ backlog items
• Key participant in all team ceremonies (daily stand-ups, backlog refinement, sprint planning, sprint review/demo, and retrospective)
• Manage cross-product dependencies and integrations
• Educate the scrum team on market, competitors and customer needs

your background

You have at least 2 years of experience as a Product Owner, IT Business Analyst, or Product Manager in designing and developing digital products, ideally within a B2B environment. We value candidates who have also previously worked in operational roles (e.g., customer experience, recruiting, IT project manager, QA), demonstrating a strong understanding of user needs.

You are a data-driven decision-maker with experience in managing people and projects. Regardless of your formal IT background, you possess strong technical aptitude and a passion for learning about new technologies to optimize your work.

Given our global team and user base, you thrive in diverse cultural environments and possess excellent communication skills, demonstrating the flexibility needed to succeed in an international context.

Next to that, you bring;

• Proficiency with JIRA & Confluence (or similar product management tools).
• Working knowledge of product development methodologies.
• A solid understanding of software architecture principles and components, as well as design quality standards.
• Experience with analytic tools.
• Proven ability to prioritize effectively.
• Excellent verbal and written communication skills in English (essential).
• Experience working with large teams in a matrix environment.
• Comfort and experience working with hybrid and remote teams.
• CSPO or PSPO certification preferred

what do you get in return?

In return for your talent and effort, we pay a good, competitive salary and offer attractive benefits. Job security and a great work-life balance mean we take care of each other. Imagine having an instant network where everyone wants you to succeed. And we have the numbers to back that up: we’re over 40.000 employees strong and are active in 39 markets around the world with a top-three position in almost half of these. And 51% of our management is female.

Randstad’s performance standards are high, but as a team, we’ll make sure you reach and even exceed them through a wide range of learning and development opportunities. Joining our team means getting to work with great people. Each of them is crucial to maintaining our open-minded, entrepreneurial, and vibrant company culture.

Efficiency and high-quality work are rewarded, and success is celebrated. It’s the culture you’ll find in any of our global Randstad offices.

what’s in it for you

We put people at the heart of everything we do. Our employment conditions reflect this;

• competitive salary
• an additional flexible benefit budget
• attractive bonus scheme
• option to take part in Randstad's success through our employee Share Purchase Plan
• option to go on a sabbatical leave or buy extra holidays
• flexible working hours in the office or hybrid
• attractive mobility arrangements
• opportunity to give back to local communities through paid volunteering leave
• a generous budget to set up your home office space and a net internet allowance
• growth and development opportunities in a fast-changing global environment
• working with great people and being part of a network where everyone wants you to succeed
• an environment where differences are understood, valued and celebrated

We want our teams and talent to reflect the rich diversity of the societies we serve. We strive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at Randstad here.

If you recognize yourself in the profile above, we invite you to apply for this role. For more information, you can reach out to our recruitment business partners: Jenny Roberts

The recruitment procedure consists of a screening and at least two interviews. Later in the process, an (online) assessment and a job offer conversation take place.

about Randstad

Randstad aspires to be the world’s most equitable and specialized talent company. As a global market leader with the benefit of truly local expertise, we are passionate about creating an equitable culture and core values that reflect the company’s founding more than 60 years ago. By building on our strong foundations in the dynamic world of work and focusing our efforts on four core specializations, we are becoming a true partner to talent and clients. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.

Randstad key figures 2022.

• € 27.6 billion in revenue
• 46,190 avg. corporate employees
• 4,905 offices in 39 markets
• 662,200 people employed every day