Analyst - Sales Operations

Description

At WTW, we provide innovative, market-leading advice and solutions across People, Capital, and Risk. Our clients rely on our expertise to navigate key business priorities including pensions, talent, benefits, and risk management. We bring deep industry knowledge and data-driven insight to help them succeed.

As part of our growing global Sales Operations team, you’ll join a forward-thinking group dedicated to improving the effectiveness and efficiency of our sales efforts. Together, we support client-facing colleagues by delivering smart, streamlined sales enablement — ultimately driving growth and superior client experiences.

The Role

This internal-facing role supports our business in Norway and reports into the global Sales Operations function. You'll be a key player in delivering data insights, coordinating strategic account planning, and driving key client programmes.

Key Responsibilities

• Collaborate with senior stakeholders to support sales initiatives
• Act as the go-to contact for CRM queries and colleague training
• Support core sales enablement activities including:
• Account planning – coordinating planning sessions and tracking progress
• Client satisfaction – managing survey and review processes
• Clients at risk – tracking and reporting potential revenue risks
• Analyse client and market data to support strategic decision-making
• Coordinate with analytics to produce sales pipeline and segmentation reports
• Work with marketing and sales to run targeted campaigns
• Provide support to Lead Relationship Managers on sales activities
  

Qualifications

About You

• Strong relationship builder, comfortable with stakeholders at all levels
• Good understanding of project management and CRM systems (preferred)
• Analytical mindset, with confidence working with data and Excel (pivot tables, VLOOKUPs, formulas)
• Excellent communication and influencing skills
• Relevant degree (e.g. Business, Sales, or similar) is a plus
  
  

What We Offer

At WTW, you’ll find a supportive and dynamic environment where your ideas and work truly matter. We offer:

• Competitive salary and generous benefits
• Discretionary bonus and strong pension scheme
• Hybrid working model built on flexibility and trust
• A collaborative team culture where growth and innovation are encouraged
  
  

A career that moves you

Equal Opportunity Employer