Cloud Engineer I – Cloud Services

Cloud Engineer I – Cloud Services (remote)

FoodChain ID is seeking a motivated and detail-oriented individual to join our Cloud Services team as a Cloud Engineer I. This entry-level role is responsible for supporting and maintaining our cloud hosting environment, including tasks such as operating system patching, environment monitoring, and issue troubleshooting. The position offers strong opportunities for growth and advancement through hands-on experience, mentorship from senior team members, and participation in strategic cloud initiatives. This role reports to the Cloud Services Manager.

Primary Job Duties

Track work and document task details in an issue and project management system
Support and maintain cloud infrastructure using Infrastructure as Code (IaC)
Collaborate with stakeholders to perform routine administration and maintenance of cloud environments
Monitor the health and performance of cloud systems; identify and resolve operational issues
Conduct regular patching, updates, and disaster recovery testing
Apply and enforce cloud security best practices in accordance with organizational policies and procedures
Assist in deploying applications and services in cloud environments using CI/CD pipelines
Create and maintain technical documentation, including knowledge base articles and runbooks
Participate in a 24/7 on-call rotation for production support and incident response

This job description is not intended to be all-inclusive. Employees may be asked to perform additional tasks as required, that may or may not be related to their primary job duties.

Qualifications

Required Qualifications

The following qualifications represent the knowledge, skills, and abilities required for the Cloud Engineer I role:

Experience managing AWS or Azure cloud platforms
Experience managing Windows and/or Linux servers, including user and group management (e.g., Active Directory)
Understanding of core networking concepts, such as subnets, firewalls, DNS, VPNs, and load balancers
Basic proficiency in scripting languages such as Python, Bash, or PowerShell
Familiarity with Infrastructure as Code (IaC) tools, such as Terraform or Ansible
Experience with version control systems (e.g., Git: cloning, branching, committing)
Exposure to CI/CD pipelines and tools such as GitHub Actions, Jenkins, or Azure DevOps
Understanding of monitoring and logging tools such as CloudWatch, OpenSearch, Nagios, or CheckMK
Strong problem-solving and troubleshooting abilities
Ability to manage and prioritize multiple tasks effectively
Willingness to work flexible hours, including occasional off-hours support as needed
Clear and effective written and verbal communication skills

Desired Qualifications

The following qualifications are highly desirable and will strengthen a candidate’s application:

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience
Relevant cloud or technical certifications, such as:

AWS Certified Cloud Practitioner
Azure Fundamentals
AWS Solutions Architect Associate
HashiCorp Certified: Terraform Associate
General IT Certifications such as CompTIA or Microsoft MCSA/MCSE

Demonstrated ability to learn and implement new technologies quickly
Strong desire to grow professionally and expand cloud engineering skills
Exposure to containerization technologies like Docker or Kubernetes
Familiarity with ticketing systems (e.g., Jira, ServiceNow) and basic ITIL concepts

Cloud Engineer I – Cloud Services

Key Skills

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