Security Operations Manager

Employment Type: Permanent

Contract Duration

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About The Team You Are Joining

Working within the CyberSecurity team in the Information & Data division, this role will report to the Senior Manager Information Security. This role is to oversee the day-to-day operations of all IATA’s Cybersecurity infrastructure, manage incident response investigations and activities, assist with implementing new security services, and maintain and operate the existing security technologies thereby ensuring the protection of IATA’s technology and data assets.

What Your Day Would Be Like

Security Operations Centre (SOC)

• Investigate and respond to security incidents across IATA
• Supervise technical relationship with our external SOC provider
• Oversee continuous improvement of SOC detection and response capabilities
  
  

Security Operations

• Complete daily security operations tasks and requests
• Coordinate and manage incident response activities
• Meet regularly with 3rd party suppliers to ensure any incident remediation plans are implemented and reviewed
• Provide monthly reports and dashboards to CISO
• Liaise with the vulnerability analyst to identify all vulnerabilities potentially exploitable during an incident
• Operate cloud security technologies such as EDR, SSE, CASB, DLP
• Work with data security architect to implement various protocols and technologies
• Ensure all security operations processes are documented and followed
• Manage the delivery of security awareness training
• Investigate and respond to fraud reports
  
  

Information Sharing

• Coordinate information sharing activities with industry groups, government agencies, and other groups
  
  

We would love to hear from you if you have

Master’s degree in computer science, Engineering, Cybersecurity or a related field.

Five years of experience in Security Operations, Incident Response, or Threat Intelligence.

Strong knowledge of Cybersecurity principles, practices, and technologies such as: EDR; SSE, CASB, DLP; SIEM; Email Security; AWS security, O365 security

Knowledge of ISO 27001:2013 / PCI-DSS / SOC2.

Relevant IT certification (Security+, CISSP, GIAC, ECIH, OSCP, CEH, etc.) is an asset.

Travel Required: 10

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/ . We are looking forward to hearing from you!