Product Manager, Strategic Performance Insights

Description

As a Product Manager in Strategic Performance Insights, you'll be at the forefront of optimizing Amazon's vast transportation network, focusing on delighting customers. Your role combines analytical prowess with collaborative leadership to influence critical network planning decisions through data-driven insights. Working with diverse teams across Supply Chain, Network Design, and Transportation Planning, you'll validate strategic initiatives, develop innovative performance metrics, and transform complex challenges into opportunities. Your impactful work will directly shape how we deliver exceptional customer experiences while making our network smarter and more efficient. Join our inclusive team where diverse perspectives drive innovation and customer-centric excellence in network operations.

Key job responsibilities

• Define and develop product features that enhance planning validation tools and processes
• Create detailed feature requirements based on user needs and stakeholder input
• Partner with development teams to implement and improve validation tools and features
• Monitor and analyze feature usage metrics to measure effectiveness and drive improvements
• Present regular updates on feature development and performance to management
• Guide planning teams on effective tool usage and gather user feedback for improvements
• Document feature changes and create user guidance materials
• Collaborate across Network Operations teams to align product development with business needs
• Maintain product quality standards while delivering consistent feature improvements
• Track and report KPIs including feature adoption rates and user satisfaction scores
• Translate complex planning validation requirements into clear, implementable features
• Balance competing stakeholder needs while maintaining focus on user experience
• Build strong partnerships with technical teams and maintain clear user communication
• Identify opportunities for product enhancement within established strategic direction
• Improve planning team efficiency through tool optimization and enhancement
  
  

A day in the life

• Lead product strategy sessions with development teams and stakeholders to align on feature priorities and implementation approaches
• Analyze product performance metrics and user feedback to identify opportunities for validation tool improvements
• Facilitate cross-functional meetings with planning teams and Network Operations stakeholders to gather requirements and validate product direction
• Drive technical collaboration sessions with development teams on feature enhancements and issue resolution
• Present performance updates and insights to senior leadership, demonstrating impact on planning team efficiency
• Coordinate with UX and support teams to ensure strong user adoption and effective feature implementation
  
  

About The Team

We are a dynamic team within Amazon Transportation Services (ATS) Network Operations, dedicated to driving network planning excellence through data-driven validation and strategic insights. As the bridge between planning and execution teams, we ensure the optimization of one of the world's largest transportation networks. Our culture embraces innovation, collaboration, and data-driven decision-making, while fostering an inclusive environment where diverse perspectives strengthen our analysis. Our work directly influences strategic network decisions affecting millions of customer deliveries, and we offer opportunities to lead high-visibility projects while growing in a fast-paced, innovative environment.

Basic Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or related field
• Experience in product management, with demonstrated track record of delivering successful technical products
• Experience working with complex data systems and analytics tools
• Strong technical background with ability to effectively collaborate with development teams
• Proven track record of stakeholder management and cross-functional leadership
• Excellent analytical and problem-solving skills with data-driven decision making experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL to be able to create prototypes of products in Excel
  
  

Preferred Qualifications

• Experience with customer/user research and analytics
• Ability to drive consensus across multiple stakeholders
• Track record of delivering measurable results
• Strong documentation skills (PRFAQs, functional specs, etc.)
• Basic understanding of product development processes and methodologies
• Programming proficiency in Python or R for data analysis and automation
• Experience with statistical analysis and data visualization tools
• Background in supply chain analytics, network optimization, or transportation planning
• Proficiency in an additional European Language, in addition to English (French, German, Italian, Spanish etc. )
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon EU Sarl

Job ID: A2964685