Solution Consultant - ServiceNow

As a ServiceNow Solution Consultant, you will act as a technical expert and strategic advisor, collaborating with our sales team to understand client business challenges and craft tailored ServiceNow solutions. You’ll play a pivotal role in connecting technical capabilities with client needs, driving successful pre-sales engagements, and building enduring client relationships.

What’s In It For You

• Dynamic Culture: Join a fun, engaging, and innovative environment focused on continuous learning and career growth.
• Expert Collaboration: Work alongside top ServiceNow professionals, gaining access to certifications, accreditations, and cutting-edge knowledge.
  
  

Impactful Opportunities: Collaborate with leading companies and partners, helping drive digital transformation initiatives that make a real difference.

Key Responsibilities

• Consultative Engagement: Work with the sales team to thoroughly understand client challenges, objectives, and technical requirements.
• Tailored Solutions: Develop and present compelling proposals and value-driven solutions that leverage the ServiceNow platform to address specific client needs.
• Product Demonstrations: Lead both standard and customized product demonstrations to illustrate the functionality and benefits of ServiceNow solutions.
• Client Education: Clearly explain technical aspects of proposed solutions, address client queries, and provide actionable insights for informed decision-making.
• Documentation: Create and maintain technical documentation that supports the sales process and ensures clarity in communication.
• Pre-Sales Support: Assist in coordinating projects during the sales cycle, ensuring a seamless transition from proposal to implementation.
• Continuous Learning: Stay updated on the latest ServiceNow features, best practices, and industry trends to enhance your technical expertise and thought leadership.
  
  

Requirements

• Extensive experience working with the ServiceNow platform in a client-facing role (pre-sales, consulting, or solution architecture).
• Proven experience in creating technical documentation and proposals.
• ServiceNow System Administrator Certification is required.
• At least 2 ServiceNow Certified Implementation Specialist or pre-sales accreditations.
• ITIL Foundations and Scrum Master certifications are desired.
• ServiceNow Certified Application Developer is a plus.
• Excellent communication and presentation skills with the ability to translate complex technical concepts to diverse audiences.