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Louis Vuitton

IT Coordinator Retail Benelux & Nordics & Poland

Louis Vuitton
Belgium · Full-time · Not Applicable
Responsibilities

About the job

  • Manage the IT infrastructure of LV Benelux & Nordics & Poland sites (incl Retail HO) such as network and telephony infrastructure and devices, user hardware, monitoring systems and network performances to ensure the highest level of performance
  • Accountable of asset management (using the LV applications)
  • Plan, organize, control and evaluate IT operations (proactive visit , site opening, hardware renewal, ….), coordinating Internal and Proximity Support resources, ensuring the business activity coverage during the working hours
  • Implement and coordinate systems, policies and procedures based on LV Core Model
  • Ensure data security, network access, and backup systems
  • Act in alignment with users’ needs and system functionality to contribute to organizational policy
  • Identify problematic areas, designing and proposing solutions to be implemented in time once approved
  • Preserve assets, information security and control structures
  • Collaborate with EMEA & Central Teams to maintain LV standards and functionality

Job responsibilities

Follow-up and Reporting

  • Formalise visit report & associated action plans
  • Follow-up on projects deployment & share status

Documentation

  • Contribution to the technical documentation (enrichment of technical procedures and knowledge database) in collaboration with the knowledge manager

Budgeting

  • Monitor expenses and propose actions to keep them in line with the IT budget

Purchasing

  • Collaborate with IS&T Manager Benelux & Nordics to manage IT Purchase Orders, according to validated budget, ensuring that all is delivered as agreed with the vendor and on time.

External suppliers

  • Schedule regular meeting with external partners to follow activities
  • Verify and update Service Level Agreements (SLA) within 3rd parties managed

Profile

Knowledge (necessary Qualifications For The Job)

  • Proven working experience as an IT coordinator or relevant experience in proximity support activity
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Hands-on experience with computer networks, network administration and network installation
  • Strong communication and interpersonal skills
  • Great attention to detail
  • Excellent organizational and coordination abilities
  • Ability to coordinate resources
  • Strong in formalizing visit report & associated action plans
  • Ability to follow-up projects and share clear status
  • Able to work in a fast-paced demanding environment
  • Strong command in English and French

Technical Skills :

  • Network & Telecom: WAN, LAN, Wireless LAN
  • Windows clients, Smartphones and Tablets (Apple)
  • IOS environment

Additional information

Work hours :

  • Established on retail schedules
  • By exception the employee must be flexible and available in order to be able to adapt his activity to manage production incidents, or exceptional activities (hardware renewal, store openings, events, …)

Travels :

  • Mobility inter-site – regular visit should be done in all sites under his/her responsibility (Retail HO in Brussels + Stores in Benelux & Nordics & Poland)
  • Estimated Time : Depending of the project could go up to 50 % per week

ORGANIZATION :

Hierarchical manager: IS&T Manager Benelux & Nordics

Functional relations :

Internal

  • Benelux & Nordics HO
  • Stores Managers and IS&T correspondents
  • LV_NEO Support organization
  • LV_NEO EMEA correspondents

External

  • 3rd party local supplier

MAIN JOB LOCATION : Brussels

Reference LVM28111

Key Skills

Ranked by relevance

network administration wireless wan sla lan
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Country Guide

Belgium

International hub for EU careers

Posted
Apr 25, 2025
Type
Full-time
Level
Not Applicable
Location
Brussels
Company
Louis Vuitton

Industries

Retail Apparel Fashion Retail Luxury Goods Jewelry Retail

Categories

Information Technology

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