People & Culture Generalist
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A world free of the effects of diabetes is our vision. That’s why we’re working together to improve the quality of life of people living with diabetes. We’re sharing knowledge and creating connections for individuals and the health-care professionals who care for them; advocating through public policy; and funding research to improve treatments and find a cure to end diabetes.
Join our dedicated, talented Diabetes Canada team and together, #LetsEndDiabetes!
Role Overview
The People & Culture Generalist reports to the Sr. Manager, Employee Engagement and plays a key role in supporting people & culture functions across the organization. This role encompasses all aspects of the employee lifecycle, including recruitment, onboarding, offboarding, group benefits administration, employee relations, regulatory compliance, training and development, and compensation. Additionally, the Generalist supports the volunteer engagement program and serves as the system administrator for the organization’s HCM (Dayforce), ensuring efficient operations and timely reporting.
Location: 1000 – 170 University Ave. Toronto, Ontario. A flexible work agreement policy in place allowing employees to work on a hybrid schedule, working remotely, and with the expectation of being on-site one day per week.
This Role Includes, But Not Limited To
ACE-IT: Agility, Collaboration, Excellence, Integrity, Taking Initiative
About The Application Process
If you are already on Diabetes Canada’s job posting site, click on the “Apply Now” button found at the bottom-left of this screen. You will be required to complete a very brief questionnaire and submit your résumé and covering letter. If you are not on DC’s job posting site, go to the webpage: https://www.diabetes.ca/careers and click on “View Job Openings”.
If you experience any issues with the application process, please contact us at: [email protected]
Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
Diabetes Canada welcomes applications from all qualified candidates, including people of all genders, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.
We are committed to accommodating people with disabilities as part of our hiring process. If you require accommodations, please advise us during the recruitment process.
We thank all interested applicants; however, only those selected for an interview will be contacted.
Join our dedicated, talented Diabetes Canada team and together, #LetsEndDiabetes!
Role Overview
The People & Culture Generalist reports to the Sr. Manager, Employee Engagement and plays a key role in supporting people & culture functions across the organization. This role encompasses all aspects of the employee lifecycle, including recruitment, onboarding, offboarding, group benefits administration, employee relations, regulatory compliance, training and development, and compensation. Additionally, the Generalist supports the volunteer engagement program and serves as the system administrator for the organization’s HCM (Dayforce), ensuring efficient operations and timely reporting.
Location: 1000 – 170 University Ave. Toronto, Ontario. A flexible work agreement policy in place allowing employees to work on a hybrid schedule, working remotely, and with the expectation of being on-site one day per week.
This Role Includes, But Not Limited To
- First point of contact for People & Culture (P&C) inquiries; monitors the general P&C email inbox.
- Conduct recruitment activities, create job postings, screen candidates, conduct interviews, creates offer letters, and manage background/reference checks.
- Assist with the preparation and execution of performance management processes (goals and performance reviews).
- Maintain and update policies and oversee mandatory training.
- Provide HR guidance on employee relations, performance issues, ensuring consistent and fair application of policies.
- Process leave requests, oversee return-to-work plans.
- Conduct exit interviews, terminate benefits, and address employee inquiries.
- Maintain accurate employee profiles in the HCM system (Dayforce), process transactions (e.g., hiring, terminations, transfers, updates), and ensure data accuracy.
- Act as the Dayforce Superuser, optimize system modules, and manage system-related issues.
- Prepare and analyze various reports, including headcount, turnover, employee and volunteer demographics and recruitment; other ad-hoc reporting support to the P&C team.
- Draft correspondence and announcements for new hires and milestone service anniversaries.
- Coordinate employee service, rewards, and recognition initiatives.
- Conduct group benefits enrollment sessions, liaise with providers, troubleshoot issues, and administer forms.
- Manages the expenditure process for the department using the accounting system (Unit4) e.g. creating purchase orders, reconciling credit card statement, tracking expenses and vendor contracts.
- Update organizational charts and maintain the P&C intranet site (SharePoint).
- Serve as a member of the Joint Health & Safety team, schedule health and safety inspections and track follow-up items, maintain meeting minutes
- Complete required documentation for accident reporting and manage WCB and WSIB claims.
- Supports the Senior Manager, Volunteer Engagement on volunteer interest forms and onboarding; monitors the general Volunteer email inbox and the volunteer system (Dhub).
- Support other P&C and Volunteer special projects or initiatives as assigned.
- University Degree or College Diploma in Human Resources, Business, or equivalent relevant experience.
- 2-3 years of previous HR experience or related experience.
- CHRP or in the process of achieving their CHRP.
- Strong communication and interpersonal skills: maintain professional boundaries and confidentiality while addressing issues with diplomacy, objectivity and sensitivity.
- Attention to detail and organization: highly accurate, detail-oriented and adept at prioritizing tasks with a strong sense of urgency.
- Adaptability: work independently in ambiguous situations, demonstrating flexibility and responsiveness to feedback.
- Technical proficiency: Skilled in computer applications (MS Office); experience with HCM systems, particularly Dayforce, is an asset.
- Human Resources capability: Solid knowledge and application of HR practices, theory, and employment law.
- Multitasking under pressure: Capable of managing multiple priorities while meeting deadlines.
- A meaningful role, making a difference every day for people living with or at risk of diabetes.
- An entrepreneurial environment, working for a national organization where you feel valued, recognized, and rewarded.
- A high-performing, collaborative team environment and a commitment to building a healthy and engaged work culture.
- Flexible work agreement policy in place allows employees to work regularly remote and/or hybrid schedule.
- Competitive compensation and comprehensive group benefits plan, includes health/dental, life insurance, disability coverage, Employee and Family Assistance Program (EFAP) and company-match Pension/RRSP.
- Most group benefits start on Day 1 when you join Diabetes Canada (health and dental coverage, life insurance and EFAP).
- Access to a mental wellness app offering guided mediation and self-guided learning on a wide range of topics. All employees can subscribe, along with up to 5 family members or friends.
- Generous paid time-off benefits include additional paid holidays beyond the recognized provincial statutory holidays, and an end-of-year holiday office closure.
- A work culture committed to fostering a diverse and inclusive workplace that celebrates differences and provides equal opportunities for all.
ACE-IT: Agility, Collaboration, Excellence, Integrity, Taking Initiative
About The Application Process
If you are already on Diabetes Canada’s job posting site, click on the “Apply Now” button found at the bottom-left of this screen. You will be required to complete a very brief questionnaire and submit your résumé and covering letter. If you are not on DC’s job posting site, go to the webpage: https://www.diabetes.ca/careers and click on “View Job Openings”.
If you experience any issues with the application process, please contact us at: [email protected]
Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
Diabetes Canada welcomes applications from all qualified candidates, including people of all genders, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.
We are committed to accommodating people with disabilities as part of our hiring process. If you require accommodations, please advise us during the recruitment process.
We thank all interested applicants; however, only those selected for an interview will be contacted.
Post Date
2025-04-24
Job Type
REMOTE
Employment type
Full-time
Category
Human Resources
Level
Entry
Country
Canada
Industry
Non-profit Organizations
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