Network Support Engineer

HPE Aruba and Dell Switches - Network Support Engineer

Onsite only: Monday- Friday work from Sao Paulo office

HPE Aruba:

Strong knowledge of HPE Aruba networking products, including Aruba switches, access points, and controllers.

Proficiency in configuring and managing Aruba environments, including ArubaOS, ClearPass, and AirWave

Experience with Aruba Central for cloud-based network management and monitoring

Familiarity with network protocols (e.g., TCP/IP, SNMP) and security protocols (e.g., SSL/TLS).

Knowledge of Aruba monitoring and performance tuning tools (e.g., Aruba NetEdit, Aruba Network Analytics Engine).

Dell Switches:

Strong knowledge of Dell Networking switches, including PowerSwitch and X-Series

Proficiency in configuring and managing Dell Switches environments, including VLANs, STP, and Link Aggregation

Experience with Dell Networking OS and SmartFabric Services for automated network management

Familiarity with network protocols (e.g., TCP/IP, DNS, DHCP) and security protocols (e.g., IPsec, SSL/TLS).

Knowledge of Dell monitoring and performance tuning tools (e.g., Dell OpenManage Network Manager, Dell EMC Networking).

Problem-Solving: Excellent troubleshooting skills with the ability to diagnose and resolve complex technical issues.

Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.

Certifications: Relevant certifications in HPE Aruba and Dell technologies (e.g., Aruba Certified Mobility Expert, Dell EMC Networking Professional) are a plus.

Team Player: Ability to work collaboratively with IT teams, vendors, and end-users.