Associate Product Designer

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Cartera Commerce, a Rakuten company who is the pioneer and leader in online cash back shopping and a subsidiary of the global Internet services company, is looking for experienced, talented and passionate individuals to join our growing team. Cartera Commerce’s loyalty solutions serves major airlines to top banks, we partner with elite companies who use loyalty programs to reward their customers. We help those customers earn more rewards by shopping with over 1,000 online retailers. If you want to join a dynamic team please apply. Cartera Commerce is based in Lexington, Massachusetts.

Job Summary:

Reporting to the Director of Product Design, you will join a talented, cross-functional team creating new loyalty shopping solutions for some of the world’s top airline and banking loyalty programs. You’ll work with a diverse team to deliver exciting new products—from ideas to production-ready pixel-perfect comps— across responsive web, mobile apps, browser extensions, and more.

As an Associate Product Designer, you will be involved in many aspects of the product development process, from conducting market and user-centered research, concept sketching, low-fidelity wireframing, and high-fidelity pixel-perfect mockups.

Key Responsibilities:

• Work closely with the Director of Product Design and the Senior Product Designer.
• Partnering closely with product management, project management, engineering, quality assurance, marketing, sales, and account management.
• Translating client needs into compelling and practical workflows and solutions.
• Creating design deliverables from low-fidelity sketches/wireframes to high-fidelity pixel-perfect mockups
• Participating in both internal and external design critiques and reviews.
• Conducting thorough design reviews of finished code to ensure it matches the specs as designed.
• Be an expert in Cartera’s products, unique market value, and future goals.
• Prioritizing product design work that supports product strategy and company objectives.
• Work with product management colleagues to Initiate and manage user experience research and testing to inform UX optimization efforts
  
  

Required Experience and Skills:

• 1-5 years of product design experience.
• Strong User Experience skills.
• Solid Sketch, Photoshop, Illustrator, MS Office, and JIRA knowledge.
• Strong understanding of responsive web design principles, mobile web, and app design (iOS and Android).
• Excellent communication skills with the ability to present work effectively to internal and external clients.
• A team player who thrives working cross-functionally.
• Ability to effectively design for multiple client brands at once.
• Ability to quickly shift focus or direction when required.
  
  

Desired Experience and Skills:

• Experience working in a B2B2C company.
• Experience working with multiple consumer brands.
• Familiarity with affiliate marketing, card-linked offers (CLO), browser extensions, financial services, travel and hospitality, and/or retail industries.
• Familiarity with HTML and CSS
• A bachelor’s degree in user-centered design/human-centered design, communication design, graphic design, or a related discipline and/or equivalent experience is preferred.
  
  

This role offers the potential candidate a fantastic opportunity to grow and further their product design career.

A portfolio of innovative work demonstrating proficiency in product design, responsive web/app design, and user experience design is required. **(Please include your Portfolio Link when you apply online)

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen

Passionat

Job Description:

Rakuten Viki is a global entertainment streaming platform that specializes in Asian content. Our platform enables millions of viewers to discover and enjoy primetime shows and movies, subtitled in over 200 languages. Headquartered in San Mateo, California, we also have offices in Singapore, Seoul, and Shanghai, ensuring a strong global presence and a deep connection to the heart of Asian entertainment. Our platform is home to a large and loyal community of fans who share a passion for Asian culture and entertainment. Join us in our mission to unite the world through the love of Asian entertainment. At Rakuten Viki, we offer a chance to be part of a global community that celebrates culture, creativity, and connection.

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

We are in search of a Senior Engineer, SRE to join our team and support our business growth. This role will be based in Singapore and reporting to SRE Manager.

About the SRE Team:

The SRE team at Viki is responsible for building infrastructure for the large distributed components that run Viki. We develop and maintain services that power Viki's API and business intelligence, as well as make architecture changes to scale them. We handle everything from Performance engineering, Cost optimisation, Security, Reliability engineering to Configuration and deployment pipelines. We run our systems on GCP with GKE and our media pipeline on AWS. We also use Spinnaker, Cloudbuild, ELK, Postgresql, Redis to name a few tools.

Key Responsibilities:

• Run Incident Management, Capacity Planning and SLO definition with various stakeholders
• Keep using every opportunity to automate infrastructure tasks with Infrastructure as Code mindset
• Work closely with developers to help build systems that abstract out infrastructure for the organization
• Instill a sense of current SRE principles into various development teams
• Focus on non functional aspects obsessively such as security, performance and reliability
• Ensure we are instilling security and budget management processes into the development cycle
• Continuously improve our system, scale it to the next level and create guidelines for developers to follow
  
  

Requirements:

• Bachelor's Degree in Computer Science/Engineering or equivalent
• Minimum 5 years of experience in SRE or devops domain
• Experience in backend development
• Passion to build scalable systems and deliver top tier services with impact worldwide
• We don't require experience in any particular technology, but you should have the ability to chew through difficult technical problems and gain insights from them
• A solid foundation in understanding of practical operating system concepts around Linux/ Unix and grasp of basic networking are essential
• Familiarity with Docker / Kubernetes or any equivalent systems is a must
• Familiarity with either AWS or GCP or Azure is a must
• Familiarity with IaC, CI/CD and Observability concepts & tools would be an added advantage
• Experience in scaling systems or working with high scale systems is a must
  
  

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.