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A fast-growing video technology platform empowering everyday creators to tell stories worth sharing. The platform supports millions of users globally and provides in-browser and mobile editing tools, a large stock media library, and customisable templates.
A subsidiary of one of the largest technology organisations globally, the company operates with a flexible, remote-friendly culture focused on user-centric product development.
About The Role
As a Data Analyst, you will help structure customer feedback, uncover insights, and surface key themes and opportunities for product improvement. Your responsibilities will include but are not limited to:
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- $450-$550/day including superannuation
- 3-month contract with strong prospects for extension
- Fully remote role - Australia based ONLY
A fast-growing video technology platform empowering everyday creators to tell stories worth sharing. The platform supports millions of users globally and provides in-browser and mobile editing tools, a large stock media library, and customisable templates.
A subsidiary of one of the largest technology organisations globally, the company operates with a flexible, remote-friendly culture focused on user-centric product development.
About The Role
As a Data Analyst, you will help structure customer feedback, uncover insights, and surface key themes and opportunities for product improvement. Your responsibilities will include but are not limited to:
- Organize and code customer feedback into clear, actionable themes.
- Produce regular insight reports highlighting key user trends.
- Flag urgent product issues raised in feedback.
- Manually review and triage user feedback into product categories.
- Identify patterns and opportunities to automate feedback coding.
- Collaborate with product teams to refine categorization and taxonomy.
- Conduct quality control of triaged feedback (bugs, feature requests, usability issues).
- Support improvements to feedback systems and processes.
- 3-4 years' experience as a Data Analyst.
- Experience working with large, web-based datasets.
- Familiarity with SQL, Elastic Search, or similar query tools.
- Strong analytical skills and ability to identify patterns.
- Comfortable working autonomously and collaboratively.
- Ability to interpret ambiguous or translated feedback with accuracy.
- Fully remote role.
- Work for a global tech giant at the forefront of innovation and change.
- Prospects for extension based on project needs.
Key Skills
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jenkins
sql
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- Posted
- May 01, 2025
- Type
- Contract
- Level
- Not Applicable
- Location
- Wollongong Area
- Company
- TEKsystems
Industries
IT Services
IT Consulting
Categories
Information Technology
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