Data Analyst I - Hospitality Data Team

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is rapidly growing, and we're looking for a skilled Data Analyst I to join our expanding Hospitality Data Team within the product department. As strategic data partners, this team works closely with Product Managers, Designers, and Developers to deliver actionable insights that guide product development and strategic decisions. Your contributions will directly impact product performance and play a crucial role in shaping our business strategy, helping to drive overall company growth through data-driven solutions.

What You'll Do

• Collaborate with Cross-Functional Teams: Work closely with Product Managers, Developers, Designers, and other stakeholders to understand their data needs and deliver relevant insights and support, contributing to product and business strategy.
• Support Data Analysis: Perform analyses such as customer segmentation, customer health analysis, and impact measurement of product development initiatives using Python and SQL.
• Contribute to Data Warehouse Management: Help manage and maintain our data warehouse, ensuring data is clean, accurate, and accessible for downstream analysis, particularly in cloud environments such as BigQuery.
• DynamoDB Data Extraction and Visualization: Assist in accessing DynamoDB to extract relevant data and collaborate on building real-time visualizations that drive informed business decisions.
• Dashboard and Report Maintenance: Maintain dashboards using tools like Heap and BigQuery to help teams track KPIs and user behaviors. Collaborate on creating a catalog of reusable dashboards for Product and UX teams.
• Segment Collaboration: Support in setting up, maintaining, and testing the Segment customer data platform, aligning it with our data strategy and objectives.
• Foster a Data-Driven Culture: Contribute to fostering a data-driven culture within the team by sharing insights, promoting best practices, and assisting team members with data analysis challenges.
• Work in an Agile Environment: Collaborate effectively in an agile environment, working closely with cross-functional teams to meet dynamic business needs and deliver data insights in line with product development cycles.
  
  
  

Experience

What You'll Bring:

• 2-3+ years of experience in Python, with strong capabilities in data analysis and scripting.
• 2-3+ years of experience in SQL, with experience in BigQuery and Dataform as a plus.
• Familiarity with Customer Data Platforms like Segment and analytics tools like Heap.
  

Technical Skills

• Python Proficiency: Strong ability to script for data extraction, manipulation, and analysis (Pydantic, Scikit-learn, Poetry).
• SQL Proficiency: Experience in querying and manipulating data using SQL, with a focus on cloud platforms such as BigQuery.
• Data Visualization: Experience building and maintaining dashboards with tools like Heap, Looker, or Google Data Studio.
• Version Control: Familiarity with Git and version control best practices.
• As a Plus:
• Experience working with data warehouses, particularly Dataform or similar data transformation frameworks.
• Communication & Collaboration: Strong communication skills, with the ability to present data insights effectively and collaborate with different teams across the organization.
• Business Acumen & Problem-Solving: Ability to translate data into actionable business insights that directly inform business strategy and product development.
• Teamwork: Collaborative spirit, with the ability to contribute to shared goals within a dynamic, cross-functional, and agile environment.
  
  

What’s in it for you

• Lots of autonomy, flexible work culture with the option of working remotely or from one of our beautiful offices
• Genuine career growth opportunities within a company that's continuously expanding
• Be part of a team large enough for growth yet agile enough for real impact
• Work on high-traffic products with a global user base
• Opportunity to work alongside other highly skilled engineers, learn and expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story
  
  
  

… and enjoy a range of benefits that’ll keep you happy and healthy:

• Lightspeed share scheme (we are all owners).
• Flexible working policy.
• Mental health online platform and counselling & coaching services.
• Health and wellness benefits.
• LinkedIn Learning license (learning is always ongoing).
• Volunteer day to be able to give back to society!
  
  
  

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who We Are

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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