UI/UX Solutions Designer (ServiceNOW_UserPersonas_InfoArchitecture)

Maltem Asia is seeking an UI/UX Solutions Designer for a Wealth Management Client based in Singapore.

Summary:

• The successful candidate will support the Enterprise Service Management delivery project on new employee portal migration and development.

Must-Have Skillsets:

• Possess a degree in Design or a related field or equivalent practical experience.
• Proven experience as a UI/UX Designer with a specialization in the ServiceNow platform. (Please provide the candidate’s portfolio showcasing UI/UX design work, particularly for ServiceNow Applications).
• Ability to design and conduct discovery workshops, and produce detailed documentation.
• Proficiency in conducting User Research, Analyzing Findings, and creating User Personas.
• Expertise in developing Information Architecture Sitemaps to organize and structure content effectively.
• Skill in creating low-fidelity Wireframes and interactive prototypes to visualize design concepts.
• Ability to produce high-fidelity visual design mockups that align with branding guidelines and best practices.
• Experience in developing content strategies and designing templates for consistent content presentation.
• Proficiency in creating detailed design specifications and assets for seamless development.
• Capability to conduct usability testing, analyze results, and provide actionable recommendations.
• Skill in developing training materials and documentation to equip employees with necessary knowledge.
• Deep understanding of ServiceNow platform capabilities, best practices, and customization.