Underwriter (Retail)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

The credit department at Revolut is anything but ordinary. They design, develop, and launch credit products across the globe. The team manages our products from day one to the end — developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. It's a big job, but our people are a credit to us all.

Not everything in fintech can be automated. That's where you come in. We're looking for an Underwriter who can review our customer credit applications when there's a little more digging to be done.

You'll be an expert in creditworthiness, and decide if the evidence provided meets Revolut's assessment criteria. You'll also support our Collections team with forbearance applications, and get an opportunity to be involved in product and marketing management work.

Up for the challenge? Let's get in touch.

What You’ll Be Doing

• Verifying applicants’ income
• Assessing their creditworthiness and identifying risks
• Reviewing customer documentation and details for accuracy and authenticity Identifying potentially fraudulent applications and escalating where required
• Communicating with customers to either request or provide information relating to their credit application
• Supporting collections team with assessment of forbearance applications
• Helping to improve and optimise our processes
  
  

What You'll Need

• Experience underwriting personal credit applications
• Excellent problem-solving and analytical skills
• Customer communication experience
• High level of numeracy and attention to detail regarding documentation examination
• The ability to work within given deadlines/SLAs
• A solid understanding of lending products and practices
• Exceptional communication and interpersonal skills
  
  

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.
  
  

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's <a class="postings-link" href="https://www.revolut.com/legal/data-privacy-for-candidates">Candidate Privacy Notice