About the Company:

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognized as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

About the Role:

Your main mission will be to provide consistent and professional service to all hotel employees.

Responsibilities

Reporting directly to the General Manager, the main responsibilities will be:

• Design the annual recruitment plan, calendars, and budget for all hotel departments.
• Monitor staff vacancies based on occupancy rates and turnover.
• Interview and evaluate candidates registered on various job portals.
• Supervise employee attendance and work schedules, including paid leave, overtime, and breaks.
• Conduct onboarding and induction for new employees.
• Report and analyze employee turnover rates.
• Organize employee records, contracts, and working hours.
• Coordinate and oversee the proper maintenance of employee accommodation, dining areas, break rooms, locker rooms, and restrooms.
• Schedule both mandatory and developmental training sessions for all hotel employees.
• Provide support and coordinate the company’s performance evaluation program to identify needs and establish initiatives that contribute to improving staff productivity.
• Supervise payroll closures in collaboration with the external payroll management firm.
• Support employees by addressing their questions and concerns.
• Monitor compliance in occupational health and safety, training, and health surveillance.
• Oversee and track sick leaves, document signing, communication with employee. .representatives (RLT), and follow-up on labor inspections.
• Demonstrate a commitment to Hyatt core values.

Qualifications:

Minimum of 2–3 years of experience in HR, preferably in hospitality industry. Hold a degree in labor relations, psychology or similar

High level of English and Spanish

Proficiency in Microsoft Office, especially Excel and PowerPoint

Required Skills:

Excellent communication and presentation skills.

Ability to work independently and collaboratively in a fast-paced environment.

Detail-oriented with a strategic and results-oriented mindset.

Preferred Skills:

Knowledge of occupational risk prevention, labor regulations, and communication with works councils.

What you will love about us!

• Discount at Hyatt Hotels.
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

Join a team that is making travel more human, connected, sustainable.

Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated.

At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.