Site Reliability Manager; Observability Team

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About The Role

We are seeking an experienced and motivated SRE Manager (Observability) to lead our observability team. This role is pivotal in shaping the strategy and execution of our monitoring, alerting, and observability stack - ensuring that we deliver highly available, performant, and resilient systems.

The ideal candidate is passionate about SRE principles, has a deep understanding of modern observability tools and practices, and is experienced in leading an engineering team through change and adaptation.

Key Responsibilities

Leadership & Strategy

• Lead a global team of SREs focused on monitoring, alerting, and telemetry.
• Define and drive the observability roadmap in alignment with business goals and best practices.
• Collaborate with engineering, infrastructure, product, and customer teams to ensure visibility into system health, performance, and user experience.
  
  

Observability & Monitoring

• Oversee the design, implementation, and maintenance of observability platform (e.g. Splunk, Grafana, Datadog, pganalyze, ThousandEyes, etc).
• Drive improvements in alerting strategies to reduce noise and ensure actionable signals.
• Continuously improve service offerings and drive self-service capabilities for our internal customers.
  
  

Incident Management

• Support incident detection and response
• Participate in post-incident reviews and drive long-term improvements
• Guide the adoption of chaos engineering, synthetic monitoring, and proactive reliability practices.
  
  

People Management

• Hire, mentor, and develop a high-performing team of engineers.
• Promote a culture of ownership, collaboration, and operational excellence
• Set clear goals and performance expectations
  
  

Required Qualifications

• 5+ years of experience in site reliability engineering, DevOps, or infrastructure roles
• 3+ years of experience in a leadership or management role.
• Hands-on experience with modern observability tools and standards (e.g. OpenTelemetry, Prometheus, Datadog, Splunk, ELK, etc).
• Strong understanding of alerting strategies, telemetry pipelines, and distributed tracing.
• Familiarity with cloud-native architectures (AWS, Kubernetes, Microservices)
• Excellent communication skills
  
  

Preferred Qualifications

• Experience with high security computing environments
  
  

"This role requires in-person onboarding and travel to our Toronto office during the first week of employment."

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$147,000—$221,000 CAD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta
  
  

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.