IT & DevOps Manager

This role is posted on behalf of Innoedge Labs, a startup supported by SGInnovate.

Background

At InnoEdge, we’re on a mission to protect organisations from ever-evolving cyber threats. While our core teams focus on cutting-edge research and defence, our internal IT environment—and the infrastructure that powers our engineering workflows—needs to be just as secure, resilient, and future-ready. We’re looking for a hands-on IT & DevOps Manager to lead and support internal IT operations and drive the evolution of our development infrastructure. This role is critical in ensuring both a robust IT backbone and a responsive, frictionless experience for our researchers and developers. You will roll up your sleeves to configure systems, solve complex technical issues, and implement solutions directly. This is not a purely managerial role—we’re looking for someone who thrives on getting into the weeds of technical work, while also thinking ahead to how we can build smarter, faster, and more scalable systems. As we look to grow and mature our DevOps capabilities, you’ll play a leading role in shaping the roadmap and helping us adopt new tools and practices. We foster a collaborative culture built on curiosity, continuous learning, and the drive to do impactful work. Whether you're automating systems, solving infrastructure challenges, or supporting high-performance teams, you’ll be a key enabler of our mission.

Job scope

Responsibilities

• Lead and execute all aspects of internal IT and DevOps operations—this is a hands-on technical role
• Perform configuration, setup, maintenance, and troubleshooting of systems, networks, and development infrastructure
• Oversee preventive maintenance and long-term IT planning; drive infrastructure and tooling initiatives
• Establish and implement IT and IT Security policies; ensure compliance across the organisation
• Maintain and support endpoints, servers, and network infrastructure
• Manage key systems including Microsoft 365, Active Directory, Group Policy, VMware ESXi, enterprise SAN storage, and backup solutions
• Partner with researchers and developers to provide secure, efficient, and well-integrated development environments
• Support and improve development workflows (e.g., version control, build/test environments, CI/CD pipelines)
• Explore and drive the future adoption of DevOps practices such as Infrastructure-as-Code, containerization, and observability/monitoring
• Create scripts and lightweight tools to automate repetitive tasks and improve system management
• Manage inventory and support cost-effective procurement of IT and development hardware/software
• Supervise internal IT staff (if any) and manage relationships with vendors
• Diagnose and troubleshoot issues across IT systems and development environments
• Collaborate with team leads and stakeholders to identify technical needs and plan for solutions

Requirements

• Strong experience in hands-on IT operations and infrastructure management
• Proven ability to directly support technical teams—especially developers and researchers—in fast-moving environments
• Willingness and ability to work hands-on: configuring systems, troubleshooting issues, and implementing solutions yourself
• Solid knowledge and experience with:
• Microsoft 365, Active Directory, Group Policy
• Networking and server administration
• VMware ESXi, SAN storage, and backup solutions
• Windows and Linux environments
• Version control systems (e.g., Git), and basic CI/CD workflows
• Excellent troubleshooting and problem-solving skills
• Experience working with vendors and outsourced IT support
• Strong project management, planning, and communication skills
• A proactive mindset, with interest in evolving toward infrastructure automation and observability
• Passion for improving the day-to-day experience of technical teams and enabling their best work
• Successful candidates will be subjected to G50 security clearance as required by clients

Interested candidates may apply directly to DTC at: https://central.sginnovate.com/hub/marketplace/openings/56ddc296-431a-4d91-b251-e04eb28c2ab6