Program Manager

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Ring every doorbell, every day.

Role Overview:

The Program Manager is responsible for overseeing and coordinating multiple projects within an organization, ensuring that they align with the company’s strategic goals. This role requires a strong leadership presence to manage teams, resources, budgets, and timelines effectively, while also mitigating risks and resolving issues that may arise during the course of program execution.

The Program Manager is accountable for the overall success of the program, ensuring that all individual projects deliver the desired outcomes on time, within scope, and within budget. They work closely with cross-functional teams, stakeholders, and senior leadership to drive continuous improvement and optimize the program's performance.

Key Responsibilities:

• Program Planning & Execution: Define program scope, objectives, and key deliverables, ensuring alignment with organizational goals. Develop and manage detailed program plans, timelines, and budgets.
• Stakeholder Communication: Act as the main point of contact for all program-related communication. Facilitate meetings with stakeholders, executives, and project managers to keep them informed of progress and risks.
• Resource Management: Oversee the allocation and utilization of resources (human, financial, technical) across multiple projects within the program.
• Risk Management: Identify, assess, and mitigate risks throughout the program lifecycle. Proactively resolve issues and conflicts as they arise.
• Team Leadership: Lead and mentor cross-functional teams, fostering collaboration and ensuring that team members are motivated, engaged, and focused on achieving program goals.
• Performance Monitoring & Reporting: Track the performance of the program through key metrics, providing regular updates to leadership on status, risks, and outcomes. Ensure programs stay within scope, time, and budget constraints.
• Continuous Improvement: Promote best practices, and implement lessons learned from past programs to improve efficiency and effectiveness in future projects.

Qualifications:

• Bachelor's degree in Business, Engineering, Computer Science, or a related field (Master’s preferred).
• Proven experience in program management, including successful delivery of complex, cross-functional projects.
• Strong leadership and team management skills, with the ability to motivate and direct teams.
• Excellent communication skills, with the ability to engage and influence stakeholders at all levels.
• Expertise in risk management, resource planning, and budgeting.