Job Title: Backend Developer
Job Duration: 12 months contract with a possibility to extend or to go perm!
Get to Know the Role:
As a Senior Software Engineer on our Customer Support Platform, you will report to the Senior Software Engineering Manager and play a key role in developing core components for our AI-driven Customer Support platform. The user journeys crafted by our AI platform directly impact millions of users, providing you with a unique opportunity to work on features that enhance user trust and satisfaction.
The Critical Tasks You Will Perform:
- Collaborate with Product, Design, and Analytics teams to understand requirements and provide feedback, options, trade-offs, estimations, and timelines.
- Work with fellow Engineers to brainstorm and implement scalable and reliable technical solutions that address real problems.
- Write reusable, scalable, and testable code, ensuring timely delivery of high-quality features.
- Take responsibility during on-call duty, developing and fixing production issues while assisting with ad hoc queries from other teams.
- Identify pain points and inefficiencies in the codebase and systems, proposing improvements and actionable solutions.
Qualifications:
- Must have a Bachelor's Degree or Diploma in Information Technology
- 3+ years of back-end development experience.
- Working knowledge of the latest LLM models (GPT, Claude) and Agentic AI architecture.
- Strong foundation in computer science, including algorithms, time complexity, performance optimization, data structures, and system design.
- Proficiency in Go, Protocol Buffers, and gRPC.
- Experience with user behavior analysis, log and error collection, and analysis tools.
- Familiarity with various architectural approaches, caching, data storage, and security.
Key Skills
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- Posted
- May 06, 2025
- Type
- Contract
- Level
- Mid-Senior
- Location
- Singapore
- Company
- Morgan McKinley
Industries
Categories
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