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Job Title: Pega Platform Administrator
Location: Helsinki, Finland (TCS - Finland)
Hybrid: 2-3 days per week
Duration: 6-12+ months with otential extensions
Experience: 6–8 Years
Competencies: Pega, Pega Decision Management
Start date: ASAP
Role Overview:
We are looking for an experienced Pega Platform Administrator to manage, support, and enhance our Pega-based systems. This role involves proactive production monitoring, issue resolution, and performance optimization of Pega applications and integrations, with a focus on Pega Cloud, DevOps practices, and Decisioning (CDH).
Key Responsibilities:
- Administer and maintain the Pega platform, including performance tuning and troubleshooting.
- Proactively monitor production using PDC, Tracer, logs, and other tools to resolve issues.
- Implement and maintain REST and SOAP integrations on the Pega platform.
- Manage SSO and various authorization methods used within Pega.
- Contribute to version upgrades and infrastructure improvements on Pega Cloud.
- Understand and support data flows, data management, and rule resolution.
- Collaborate with development and DevOps teams on deployment and testing practices.
- Use Deployment Manager and database tools for effective system management.
- Work with Customer Decision Hub (CDH) modules including Offers, Strategies, and Contact Policies.
Essential Skills:
- Strong experience with Pega platform administration and troubleshooting.
- Integration expertise with REST/SOAP APIs in Pega.
- Experience in performance management and production debugging.
- Knowledge of SSO and security methods in Pega.
- Pega Cloud infrastructure experience, including version upgrades.
- Understanding of key Pega components: Activities, Flows, Rule Resolution, Access Controls.
- Familiarity with DevOps practices and tools like Deployment Manager.
- Ability to execute SQL and use database tools effectively.
- Knowledge of Pega CDH (Customer Decision Hub) functionalities.
Desirable Qualifications:
- Pega CSSA (Certified Senior System Architect)
- Pega CPDC (Certified Pega Decisioning Consultant)
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