AI Agent Program Lead

Digital Workforce helps enterprises turn automation and AI agents into a true “digital workforce.” We’re scaling fast and need a hands-on leader to guide customers from first pilot to enterprise-wide adoption. Join our team, where your passion for building connections fuels our collective success.

Currently we are looking for:

AI Agent Program Lead

Our customers are ready to move from isolated AI experiments to full agent operating models — and that requires more than great technology. They need clear operating models, governance frameworks, and compelling narratives that win internal buy-in. We are looking for a hands-on leader who can design these models, run pilot programs, and guide both clients and our own specialists toward production-grade outcomes, all while staying close to the practical details of agent design and rapid prototyping (without deep coding).

Key tasks and responsibilities:

Program Ownership

• Define agent operating models & governance frameworks that scale from pilot to production.
• Run end-to-end pilots / POCs—scoping, timelines, resources, success metrics.
• Manage stakeholders: customers (CXO to line-of-business) and internal teams (developers, consultants, data scientists).

Consulting & Enablement

• Facilitate discovery sessions and governance workshops that surface use cases and align KPIs.
• Create and deliver presentation assets (slide decks, workshop materials, demo scripts) that translate technical detail into clear business value.
• Present confidently to executive and technical audiences, acting as a trusted advisor on AI-agent adoption.

Hands-On Delivery and Best Practices

• Develop and maintain playbooks, templates, and delivery assets based on lessons learned from real-world engagements to enable scalable, repeatable success.
• Coach and enable internal teams (developers, consultants, sales engineers) by sharing patterns, guiding design decisions, and elevating customer-facing execution.
• Step in as needed during critical engagements—whether facilitating workshops, troubleshooting delivery roadblocks, or advising on agent design and approach.

We are looking for you, if you have:

• 5 + years leadingclient programs, projects, or engagements (consulting, pre-sales, or similar)
• Working knowledge of AI/ML concepts—prompt engineering basics, agent patterns, and high-level RAG principles
• Exceptional facilitation & storytelling skills—comfortable running workshops and presenting to boards/C-suite
• Hands-on mentality—happy to design prompts or assemble a quick demo (no deep coding)
• Excellent English (Finnish is a plus)
• Familiarity with RAG architecture or agent orchestration frameworks (LangChain, AG2, etc.). Understanding of BPMN and CMMN concepts. (considered a plus, not a must have)
• Experience setting up governance for AI or automation solutions (considered a plus, not a must have)
• Background with automation platforms or scripting for prototyping (considered a plus, not a must have)

What we offer:

✅ An opportunity to play a vital role in building a new function from scratch

✅A possibility to influencing strategic decisions that shape the future of our AI agent offerings (you will work closely with the CTO and executive leadership)

✅ Meaningful work-your work will directly impact customers by solving real-world problems with cutting-edge technology

✅ Great benefits package and company culture, where caring for each other is key!

✅ Encouraging attitude towards learning mindset and self-development: taking part in seminars, events, courses, knowledge sharing.

In this role you will directly shape how Nordic enterprises (to start with) adopt agent technology, giving you the rare opportunity to influence an entire market at its formative stage.

Please note we do not sponsor visa nor offer relocation for this role.

👉🏼 Apply with your CV + cover letter (and if possible some case study, slide deck form already completed projects) by the 26th of May 2025. Please note that we will start interviews as soon as potential candidates are identified and may close the job post earlier.