The Company

Citizen Ticket’s mission is to create best-in-class ticketing, accreditation, and access control software that is loved by festivals and experiences globally.

The Role

A vacancy has been identified for a Lead PHP Software Engineer to join the team at Citizen Ticket. This role will be key to delivering the company’s vision, ensuring that we continue to build high quality software which meets the needs of our clients.

Reporting to the Product Owner, the Lead PHP Software Engineer will be responsible for:

Supporting and developing our key products:

• www.citizenticket.co.uk (our ticketing platform)
• Eventree (our event management system) 
• Box Office (our access control system)
• Analysing requirements to determine the best implementation
• Conducting code reviews
• Providing technical leadership to the development team
• Diagnosing and fixing bugs
• Writing documentation and help guides
• Demonstrating new features to other members of staff
• Writing unit tests and conducting testing when necessary

The Person

We are looking for an excellent communicator with impeccable written and spoken English who is able to conduct themselves professionally. The right individual will be highly motivated and seeking an ongoing career in software engineering. In addition to strong individual skills, they should demonstrate technical leadership, with experience making wider technical decisions and setting standards across the board. We welcome individuals from all kinds of backgrounds but would be particularly interested in people who have experience working on either event management or ticketing systems.

At a minimum the Lead PHP Software Engineer should possess these skills:

• Excellent written and verbal communication skills
• Experience with LAMP stack 
• Any MVC framework, but ideally Zend Framework or Slim
• Version control, preferably with Git
• Experience of front end development with jQuery, Javascript, Vue, and Bootstrap
• Desire to learn new technologies
• A good eye for detail

These skills would be really beneficial but not essential:

• Experience of CentOS is a bonus
• Confident on the command line
• Able to write advanced SQL queries and optimise them for performance
• Experience of provisioning tools, specifically Ansible
• Experience of creating and consuming APIs
• Experience working with payment gateways
• Knowledge of a message broker such as RabbitMQ
• Experience developing AI technologies
• Experience with Docker, with a strong preference for candidates who have hands-on experience setting up and maintaining Docker containers and development environments

The Package

This role offers the following:

• Starting salary of £50,000 - £55,000 to be reviewed each January
• 25 days holiday plus bank holidays (currently 8 days per year) per year
• An additional 5 days holiday at Christmas
• Additional holiday unlocked through targets
• Company pension scheme
• Flexible working hours
• Opportunity to receive share options

Interview process

We’ll use a two stage process. There will be an initial 30 min phone call to assess suitability, communication skills etc. Then there will be a video call interview with some technical questions which will last around an hour.

Location

The entire development team currently works remotely. Citizen Ticket has offices in Edinburgh and London. Staff may choose to work in the office at times if they live nearby or they may prefer to work fully remotely otherwise.