Senior Consultant – Technical (SCRUM Master)

Role Overview

We are seeking a proactive and detail-oriented Consultant / Senior Consultant with proven experience in Agile delivery as a SCRUM Master. The ideal candidate should have a strong background in leading cross-functional teams, managing agile ceremonies, and using tools like JIRA, Confluence, MS Project, Clarity PPM, and similar platforms to drive transparency, efficiency, and success across technology-driven initiatives.

Key Responsibilities

Act as SCRUM Master for one or more Agile teams, facilitating daily stand-ups, sprint planning, retrospectives, and reviews

Guide teams in Agile/Scrum best practices and help remove impediments to delivery

Track and communicate team velocity, sprint/release progress, and burn-down charts

Maintain JIRA boards, workflows, and reporting dashboards

Support Program and Portfolio Managers with updates on delivery status through tools like Clarity PPM, MS Project, or ServiceNow ITBM

Coordinate with Stakeholders, and Development team to ensure a shared understanding of project goals and priorities

Ensure alignment with delivery timelines, quality standards, and compliance requirements

Contribute to knowledge sharing, process refinement, and Agile maturity initiatives across teams

Required Skills & Qualifications

Bachelor’s / Master's degree in Computer Science, Engineering, or related discipline

7+ years of relevant experience in IT projects with 2+ years as a SCRUM Master

Strong working knowledge of Agile methodologies (Scrum, SAFe, Kanban)

Expertise in tools such as JIRA, Confluence, Clarity PPM, MS Project, ServiceNow, Azure DevOps, or Rally

SCRUM Master certification (CSM, PSM I/II) strongly preferred

Excellent facilitation, stakeholder coordination, and communication skills

Ability to manage multiple priorities and interface with stakeholders at all levels

Good to Have

Experience working in large-scale enterprise environments or transformation programs

Familiarity with Agile metrics and reporting automation

Understanding of DevOps tools and CI/CD pipeline integration

PMP, SAFe Agilist, or related certification

GST / Tax domain experience preferred