Business Analyst in Solutions Development Team

Job Description

We are seeking an experienced Business Analyst with strong IT skills and a business- and process-oriented mindset. You will join the Solutions Development team within Technology Operations, where you will be instrumental in providing tools to enhance the effectiveness of our Technology Operations department and the wider organisation. Our main tools include ServiceNow instances.

As a Business Analyst, you will collaborate with a diverse range of stakeholders, primarily working with the Group Compliance team. Additionally, you will support the Platform team's initiatives, including analysing the CMDB, core APIs, data migration, and other strategic tasks.

You will:

• Participate daily in squad ceremonies to implement required changes and perform operational maintenance tasks
• Manage stakeholder needs and engagements effectively
• Collaborate with the Product Owner to plan product roadmaps
• Support the Demand Management process by securing approvals and prioritising business stakeholders’ demands
• Maintain an interest in vendors’ product roadmaps to integrate new capabilities into strategies and offerings
  
  

About you:

• At least 2 years of experience working with IT; familiarity with ServiceNow is a bonus
• Possess solid storytelling skills, effective stakeholder management, and general communication skills across all levels of the organisation
• Skilled in optimising processes through simplification and automation
• Experienced in Agile methodologies and ceremonies
• Knowledgeable in ITIL
• Genuinely curious and motivated by your subject matter
• Solution- and customer-oriented mindset
• Advanced English language skills
  
  

“We want to create an inclusive culture where all forms of diversity are seen as real value for Danske Bank.”

We offer:

Monthly salary range from 2880 EUR to 4320 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

• Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
• Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
• Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
• Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
• Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
  
  

See all the benefits HERE .

Your title in job contract will be Analyst - Business.

If you're interested in this role and joining my team, feel free to contact me - Liudas Gulbinas via LinkedIn, and I will answer your questions!

About Us

Danske Bank is a Nordic bank with bridges to the world around us. For 150 years, we have supported people and businesses in releasing their potential. A career with us is an opportunity to join a community of 22,000 colleagues in a culture where we are committed to Teaming Up, Owning It and Being Open. Together, we are on a journey to transform Danske Bank into a better bank. For our customers, our employees and the societies around us.