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We are seeking an experienced Retail Application Project Manager to lead the successful implementation and optimization of our ERP and POS systems within a retail environment. The ideal candidate will be responsible for managing projects, coordinating cross-functional teams, and ensuring that our ERP and POS solutions align with business goals and operational needs.
Key Responsibilities:
- Project Leadership: Oversee the end-to-end implementation, upgrades, and optimization of ERP and POS systems within the retail industry.
- Stakeholder Management: Collaborate with business leaders, IT teams, vendors, and end-users to ensure ERP/ POS solutions meet organizational requirements.
- Process Optimization: Identify opportunities to enhance retail operations by integrating best practices and automation through ERP/ POS functionalities.
- Change Management: Develop training programs and support end-user adoption to maximize the efficiency of ERP/ POS solutions.
- Risk & Issue Management: Identify potential risks, troubleshoot challenges, and ensure smooth project execution within budget and timelines.
- Data & Analytics: Work with business intelligence teams to ensure ERP/POS systems provide accurate and actionable retail analytics.
- Compliance & Security: Ensure ERP/ POS systems adhere to retail regulations, security standards, and industry best practices.
Qualifications & Skills:
- Bachelor's degree in Business, IT, or a related field.
- Proven experience managing retail ERP or POS system implementations (Retail Pro, SAP Retail, Oracle, Microsoft Dynamics, etc.).
- Strong project management skills, with expertise in Agile and Waterfall methodologies.
- Ability to analyze business processes and translate them into ERP/POS system requirements.
- Excellent communication, leadership, and stakeholder management abilities.
- Experience with data integration, reporting, and analytics within ERP systems.
- Knowledge of retail operations, supply chain, and inventory management.
Preferred Experience:
- Techno-functional background with prior experience in programming/ scripting would be a big plus
- PMP or PRINCE2 certification.
- Hands-on experience with ERP modules like inventory management, CRM, finance, and procurement.
- Familiarity with omnichannel retail environments.
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