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A3malouna.com

Associate Director of Digital Transformation

A3malouna.com
United Arab Emirates · Full-time · Not Applicable
A3malouna.com on behalf of:

Concentrix United Arab Emirates

Job Title:

Associate Director of Digital Transformation

Job Description

As the Associate Director of Digital Transformation, you will own and drive our client's end-to-end digital strategy, leveraging automation, AI, and advanced analytics to future-proof our operations. This is a high-impact leadership role requiring a blend of technical expertise, change management, and business acumen to:

  • Transform legacy processes into scalable, intelligent workflows.
  • Deliver measurable ROI through tech-enabled efficiencies and revenue growth.
  • Position our client as a regional proptech leader.

Key Responsibilities

Digital Strategy & Leadership:

  • Define and execute a 3-year digital roadmap aligned with our client's corporate vision, prioritizing initiatives with highest ROI (cost savings, CX uplift, revenue impact).
  • Champion innovation: Pilot emerging technologies (e.g., generative AI, IoT, blockchain) to solve complex property management challenges.
  • Secure C-suite buy-in: Present business cases, track KPIs, and report progress to the Board.

Operational Transformation

  • Automate 50%+ of manual processes (leases, maintenance requests, billing) via RPA, AI, and low-code platforms.
  • Deploy predictive analytics to optimize asset performance (e.g., maintenance forecasting, energy efficiency).
  • Redesign customer journeys with omnichannel tools (mobile apps, chatbots, self-service portals).

Stakeholder & Ecosystem Management

  • Partner with PropTech vendors to co-develop tailored solutions Lead cross-functional teams (IT, Operations, Finance) to embed digital workflows.
  • Advise CXOs on tech investments, risks, and scalability.

Data & Governance

  • Unify data silos into a single source of truth (CRM, ERP, IoT sensors).
  • Enforce cybersecurity and compliance (GDPR, UAE data laws) across digital assets.

Qualifications & Experience

Non-Negotiables:

  • 10+ years in digital transformation leadership, with a proven track record in property management, real estate tech, or related industries.
  • Process automation (RPA, AI/ML, workflow tools like Power Automate).
  • Data ecosystems (Power BI, Tableau, SQL, predictive modeling).
  • Change management (ADKAR, Agile).
  • Executive presence: Experience presenting to C-suite and Board members.

Differentiators:

  • Proptech specialization: Familiarity with platforms SalesForce and Genesys.
  • Certifications: Sigma Six.
  • Arabic proficiency (advantageous).

Location:

ARE Dubai - Property# BCB2 515, Dubai CommerCity

Language Requirements:

Time Type:

Full time2026-05-19

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Key Skills

Ranked by relevance

ai c technical expertise cybersecurity blockchain salesforce power bi tableau gdpr sql crm
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Country Guide

United Arab Emirates

Tax-friendly regional tech hub

Posted
May 10, 2025
Type
Full-time
Level
Not Applicable
Location
Dubai
Company
A3malouna.com

Industries

Human Resources Services

Categories

Business Development Sales

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